Ground staff was most helpful when I accidentally missed the flight!
Quality of the food and entertainment on board were both appallingly poor!
Managed to get a seat in a good spot which more legs soace
Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian
Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000.
My dietary preferences didn't get reported right and the flight attendant was very accomodating and made me a platter of a bunch of sides whereas other airlines in my experiences just say tough luck.
I don't speak Chinese so I found their website very confusing and couldn't navigate my booking online well
Despite the late arrival of the inbound aircraft, the bus boarding was efficient and we were ready to go fairly swiftly. The seats were quite comfortable for a short flight, it was a visibility newish B737-800 aircraft. The food was bland and flavourless, but they did serve fruit and Haagen Dazs
Again the food was basic apart from the ice cream. The entertainment came in the form of pop down screens that just played a Chinese drama. The single most frustrating thing about flying any Chinese airline though is the blanket ban on all mobile phones during the flight, even in flight mode. A imbisilic and embarrassingly outdated rule that is clearly one of the many achievements of the CCP. Wake up and join the rest of the world!
The flight was delayed 1.5hours
Leg room. Thanks Charles. Legend!!! 9c but prefer 10
My screen didn't stay up. Needs fixing
Cabin crew, smooth flying
Good was great.
Flight was late approx 1 hour. Seems like a regular occurrence which is not good
Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb
Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers.
Dallas Bandara Dallas/Ft Worth & bandara lainnya (DFW) Amerika Serikat
Jakarta Soekarno-Hatta Intl (CGK) Indonesia
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