Cari Tiket Murah dari Dammam King Fahad Intl ke Jakarta (DMM - JKT)

staff were friendly.

my flight was cancelled without letting me know the reason, although they offered me another flight (two hours later) but still clear reason should be mentioned. also seat was broken.

No information given about the 90' delay

I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket.

Easy booking and quick confirmation

Pre seat reservation which left us with no choice of changing seats

Friendly and efficient

Bus boarding

Gr8 service with a smile

Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.

Boarding without any hassle?

Boarding & food.

Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others.

Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight.

1. Limited waiting areas before boarding 2. Shuttles to airport from plane can be bothersome

Hospitality and efficiency.

There could be a drinks trolley at the back to help yourself

I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft .

Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!

Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.

Everything!

Nothing.

Boarding without any hassle?

Boarding & food.

Good crew

Old plane

The cabin crew were the only bright spot on the whole flight. I give them credit for putting up with the rest of the crew and being helpful with all of my problems.

Where to begin? First the flight was delayed by two hours, then I was put in a seat with a broken entertainment screen again (second time this has happened to me in two flights), asked to be moved to another seat that turned out to also have a broken screen but at least had more legroom. After landing the ground crew took nearly an hour to get bags off of the plane, thus ensuring that the delayed takeoff caused me to miss my connection. I was given no compensation or even an apology for the delays or the broken entertainment on the aircraft, just a typical Saudi grudging attitude about doing their jobs. Do not under any circumstances fly Saudia. I will happily pay double in the future to avoid them.

Crew was very good and extremely helpful and efficient

Boarding was too slow due to multiple security checks Seats were worn out and very uncomfortable Entertainment system was not working

Easy booking and quick confirmation

Pre seat reservation which left us with no choice of changing seats

Good flight good pilot

The plane was late. Chairs are not comfort