Temukan tiket murah ke Kyiv

Pro: "Crew will do anything to help"
Kontra: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Pro: "Ok boarding, plane was new, entertainment system was up to date"
Kontra: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."

Kontra: "Change the food menu, boring with the same menu"

Pro: "Efficiency, good."

Pro: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Kontra: "I will not buy the air ticket from cheap ticket any more."

Kontra: "My moslem meal selection wasn’t provided onboard"

Pro: "everything in suite class"

Pro: "Service was great on both sectors"
Kontra: "Premium economy seat is still not comfortable enough in comparison with economy."

Pro: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Pro: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Kontra: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Pro: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Kontra: "no problems"

Pro: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Kontra: "would like regular water bottles to be available for drinking"

Pro: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Pro: "all of SQ"
Kontra: "nothing"

Pro: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Kontra: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."

Pro: "Clockwork prompt"
Kontra: "Mechanical"

Pro: "crew very helpful with seating service on board also good"
Kontra: "head phones for entertainment very uncomfortable Food not to my taste"

Pro: "Excellent crew"
Kontra: "My seat was very hard"

Pro: "Very attentive and super awesome crew."
Kontra: "Nothing"

Pro: "The trip was uneventful, with the usual excellent service."
Kontra: "Nothing"

Kontra: "Outdated Cabin Fit Out"

Pro: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Kontra: "baby crying throughout the flight"

Pro: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Kontra: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

Pro: "Nothing"
Kontra: "Poor service."

Pro: "Entertainment excellent, cabin crew superb"

Kontra: "leg space."

Pro: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Pro: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"

Pro: "The crew on this flight we amazing had a great flight Thank You"

Kontra: "Service"

Pro: "Service was spot on and food was good. Very comfortable flight overall."

Pro: "Modern Aircraft , good seat ,Crew friendliness"

Pro: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Kontra: "Nothing! Best daytime flight to europe! And home before midnight"

Pro: "Again very friendly and efficient service ."

Pro: "Crew was friendly and whole on ground process was efficient."
Kontra: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Pro: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"

Pro: "All went great"
Kontra: "I liked all - end to end excellent service"

Pro: "Good reliable SQ service"
Kontra: "I got the seat with communications box on the floor under the seat in front... no foot room :-("

Pro: "Service"
Kontra: "Old planes and screens."

Pro: "Crew is big on service and being true professionals. Always smiling and being attentive"
Kontra: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Pro: "Reasonable price"
Kontra: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."

Pro: "Friendliness of crew"

Pro: "Everything.."

Pro: "Friendly staff, excellent customer service, great food"

Pro: "Aircraft was OK."
Kontra: "Cabin crew service can definitely be better. Should offer more snacks for long flights."

Pro: "Clean ,on time"
Kontra: "The movies were not updated"

Pro: "Friendly and approachable"

Kontra: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."

Pro: "To be able to bring luggage up to 30 kilo's"
Kontra: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"

Kontra: "My flight got canceled but nobody responded from flyus.com"

Pro: "Everything"
Kontra: "Nothing"

Kontra: "Not a lot other than better choice of movies and music. Super airline as always"

Pro: "Perfect"

Pro: "Nothing to like on that flight."
Kontra: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Pro: "Service was okay."
Kontra: "Could have been more customer focused!"

Pro: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Kontra: "Nothing"

Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"

Pro: "Plenty legroom with Qatar. Food good."
Kontra: "Everything good as usual"

Pro: "Awesome leg room in economy. Helpful staff."
Kontra: "Main courses weren’t all the great."

Pro: "Liked comfort and srvice"
Kontra: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "The crew were fab"

Kontra: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."

Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Kontra: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."

Pro: "Attention to detail. Very professional."

Pro: "empty seat next to me!"
Kontra: "more cramped than akld to doha"

Pro: "legroom"
Kontra: "being in the middle of three"

Pro: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Kontra: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Kontra: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Pro: "crew was lovely and plane was very new"
Kontra: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Pro: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Pro: "comfortable seats good service"
Kontra: "nothing"

Kontra: "No food on board!! Staff says it got over when i have selected my food selection!!"

Pro: "Foods, crew are accomodating and all sevice facility are very good"
Kontra: "Just update the movies regularly"

Pro: "Short flight, seat pitch OK and food adequate. Good crew."
Kontra: "Bus boarding always chaotic"

Pro: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Kontra: "Not one of their newest planes."

Pro: "Qatar airways is the best in middle East"

Pro: "Space, food, service, handling"
Kontra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Kontra: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Kontra: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Pro: "Everything, great airlineevrething"

Pro: "Good service from cabin crew"
Kontra: "Seat is quite small compared to other flight"

Kontra: "Norhing really"

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Kontra: "Nothing"

Pro: "Much of your service is excellent!"
Kontra: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."

Pro: "Nice and spacious aircraft."
Kontra: "Some confusion on Hindu meal and vegetarian meals."

Pro: "Nt bad"
Kontra: "Attendants were skiving at the back"

Kontra: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Kontra: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pro: "Food came out 1 am melb time ,2 hours after departure ."

Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Kontra: "Food and inflight entertainment"

Pro: "Good"
Kontra: "Okay"

Pro: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Kontra: "Everything went smoothly, I had no bad experience with this flight.."

Pro: "Very good connection, big entertainment selection."
Kontra: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."

Pro: "Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again."

Pro: "Crew did their best"
Kontra: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"

Pro: "Excellent Service"

Pro: "Check in was okay."
Kontra: "We thought that the food was not up to Emirates standard as we have previously flown with them before. Disappointing really."

Pro: "Crew was good, flight was on time."
Kontra: "They could have given the amenities, which I think they forgot"

Kontra: "Services of crew very poor specially onboard services in business class"

Kontra: "Crew can be more friendly"

Pro: "Very pleasant and helpful"
Kontra: "All good"

Pro: "Just such a smooth journey."

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Kontra: "You don’t need to have seats next to lavatory. The area was stinking even before the plane took off."

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "The seats were very comfortable, good entertainment"
Kontra: "Poor gluten free options"

Pro: "Seats were goooood and comfy Leg room was good"
Kontra: "NA"

Pro: "Relaxing Cabin crew were awesome"
Kontra: "Not that I can think if"

Pro: "Seats weren’t all that comfortable."
Kontra: "Service and meals were good."

Pro: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Kontra: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."

Pro: "The crew were very hard working and did a great job."

Pro: "Excellent service"

Pro: "On time, chose the raw meal which was excellent."
Kontra: "Nothing!"

Kontra: "seat was ok staff are very rude food was poor and cold on first flight"

Pro: "Fabulous cabin crew. Found me celery sticks for my Bloody Mary."
Kontra: "Ran out of second meal option pretty quickly."

Pro: "My first flight with Emirates. Excellent all round"
Kontra: "Nothing"

Kontra: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"

Pro: "Good as usual"
Kontra: "Nothing I can think of"

Pro: "The flight on the A3800 was great."

Pro: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Kontra: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pro: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Kontra: "Movie channels and music could be easier to use"

Pro: "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Kontra: "No foot rest - limited ability to upgrade."

Pro: "A footrest would make the flight perfect."
Kontra: "No footrest. Legs got tired. Felt like lifting them up."

Pro: "The relaxed environment and the crew are amazing"
Kontra: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Pro: "Good leg-room."
Kontra: "Crew do not seem to be attentive."

Kontra: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."

Pro: "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
Kontra: "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."

Pro: "Food and entertainment"
Kontra: "Some customers were allowed to drink to excess. Staff lacked the discipline to say no. Cabin staff showed clear bias to some customers. They chose to chat with passengers and neglected their duties. Little clusters of drinkers gathered in non seat areas away from their seats causing noise. Staff did not challenge this. Female staff too busy giggling with drunk men"

Pro: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Kontra: "Just left to it. Not much fuss made."

Pro: "Good entertainment system and nice staff."
Kontra: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."

Pro: "Services and attention to detail"
Kontra: "N/a"

Pro: "Excellence !!!"

Kontra: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"

Pro: "Seating and hospitality"

Pro: "crew"
Kontra: "nothing"

Pro: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Kontra: "The leg room could be a wee bit better. Then again, I was in economy."

Kontra: "Bad smell - probably somebody had vomited on a previous flight"

Pro: "Good seat pitch in economy and good entertainment selection."

Pro: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Kontra: "N/A"

Pro: "Staff did their best and were polite but ultimately had no solution for the issue"
Kontra: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."

Pro: "The crew and flights were very good,I could not find any fault with them."
Kontra: "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."

Kontra: "Fanatics"

Kontra: "Very cold. Limited new/quality music to choose from..."

Pro: "They boarded us very fast."
Kontra: "The food is same"

Pro: "Pilot's landing was top noch."
Kontra: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Kontra: "I would definitely have vegetarian food. 30% of population is vegetarian"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Staff is the best, very accommodating."
Kontra: "It was an old plane so not much comfort in business class"

Pro: "Comfortable for that sort of journey"
Kontra: "N/a"

Pro: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Kontra: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Pro: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Kontra: "In-flight entertainment films were a bit limited"

Pro: "Flight arrived on time."
Kontra: "Boarding was unnecessarily chaotic."

Pro: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Kontra: "Foot rest in economy, gluten free meal is poor (except bread)."

Kontra: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pro: "All was really good"
Kontra: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Kontra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Kontra: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Pro: "Food as per.always was.great and choice of entertainment also good."
Kontra: "Bording was delayed because of inbound flight delays."

Pro: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Kontra: "Business class gets only one small lavatory."

Pro: "Food and service in business class were exceptional."
Kontra: "Lie-flat seats hard as plank boards!"

Pro: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Kontra: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Kontra: "My bag was lost"

Pro: "Food"

Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Kontra: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Pro: "The food was quite good"
Kontra: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Pro: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Kontra: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Pro: "Comfortable flight, on time and good service"

Kontra: "Timing"

Pro: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Kontra: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Kontra: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pro: "Food"
Kontra: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Kontra: "I could not use my ticket I was trying to extension date but customer services terrible"

Pro: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Kontra: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Pro: "Generally better than other European airlines particularly BA and better priced"
Kontra: "Work to do on consistency with crew"

Pro: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pro: "kayak was poop for help for me."
Kontra: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Pro: "their services in the plain and they are very discipline as well"
Kontra: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Pro: "Everything was well taken care of."
Kontra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Pro: "Comfortable and uneventful flight - just the way it should be!"

Pro: "Free meal and drinkd"
Kontra: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pro: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Kontra: "Eight hours waiting for a connecting flight at Istanbul airport."

Pro: "Comfort"
Kontra: "Ordered veggie meal didn't turn up!"

Pro: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Kontra: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Kontra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Kontra: "They lost one of our bags."

Pro: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Kontra: "Ok"

Pro: "Crew members were nice People were good at check in as well"
Kontra: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Kontra: "They was late for boarding The food is bad It's was my bad experience this travel"

Pro: "Boarding was orderly"
Kontra: "No entertainment"

Kontra: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"

Kontra: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

Pro: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Kontra: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Pro: "Klm's consistantly high standards in everything they do."
Kontra: "Nothing"

Pro: "Professional crew. Good simple check in."
Kontra: "Nothing."

Pro: "Everything works and quick to get to destination."

Pro: "Just as I expected. And I made my last connection easily."

Pro: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Kontra: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pro: "The friendliness of the crew"

Kontra: "Late departure. Rush to connect."

Pro: "Entertainment was amazing"
Kontra: "Seats a bit hard"

Kontra: "Delays, took my hand luggage into the hold,"

Pro: "The crew are amazing! Attentive and friendly."
Kontra: "The seats could have been bigger."

Kontra: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pro: "Just the cabin crew being nice"
Kontra: "Punctuality KLM is always late"

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Kontra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "Lovely crew, very helpful"
Kontra: "N/A"

Pro: "very attentive crew"
Kontra: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Kontra: "Inflight was better than I expected. But needs upgrading air crafts."

Kontra: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Kontra: "There were several flight delays and gates were changes a few times."

Kontra: "Not enough leg room"

Pro: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pro: "Interior of the plane was clean. Smooth landing."
Kontra: "Pilot did not avoid turbulence"

Pro: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Kontra: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Kontra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Kontra: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pro: "Delayed flight but staff apologized as for safety reasons."
Kontra: "Very late arrival"

Pro: "Nothing"

Pro: "The aircraft was clean"
Kontra: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pro: "Comfortable seats. Warm plane with happy staff."
Kontra: "Maybe a second sandwich option for food, not everyone likes cheese."

Pro: "Very friendly crew"

Pro: "Very friendly and helpful personnel."

Pro: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Pro: "In flight food was enjoyable"

Pro: "Everything"
Kontra: "Nothing"

Kontra: "Dutch sub titels would be nice."

Kontra: "I don’t like the limited choice of drinks on these short KLM flights."

Pro: "Service provided by the staff"
Kontra: "The navigation of the entertainment system is not very friendly"

Pro: "The supplied pack of toothpaste/toothbrush"

Kontra: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pro: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Pro: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Kontra: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Kontra: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pro: "On time."
Kontra: "No negative"

Kontra: "The bags where damaged from the staff"

Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Kontra: "As above"

Pro: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Kontra: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Pro: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Kontra: "Nothing to improve"

Kontra: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pro: "Loads of leg room"
Kontra: "Loved everything"

Kontra: "I missed my flight because of MU"