Cari Tiket Murah dari Jakarta ke Tokyo (JKT - TYO)

Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available.

Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money.

Boarding was quick and efficient. Crew did their job pleasantly .

Food was very ordinary, not up to what I expect in business class.

Everything was on time, with no hitches or major inconveniences.

I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really.

On time

Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room.

Nothing to dislike about this flight

Oh Food. Again food. I have been being served the same food for more than 10 years. bread and cold meat...!!!

All traditional amenities like foods and water are provided

none

staff on ground and in flight was unfriendly

Very friendly crew & modern aircraft

breakfast was terrible

evening meal was delicious

breakfast was terrible, and not properly heated, risky food handling not acceptable.

Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip.

Nothing.....

It flew

Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too

Good price, nice staff

It's always the same food and just one served beef rice! It would be nice if they could vary the food menu.

Nothing

Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000.

Managed to get a seat in a good spot which more legs soace

Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian

Crew always courteous

Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

Crew always courteous

Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

Gr8 service on land and air way to go Garuda

..service great - I normally fly Singapore airlines - but now I will always consider guruda

...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!

Leg room

Leg room

Service and polite staff.

Not much space between the seats for my long legs.

Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight.

No food offered, not even a biscuit, only very basic drink selection.

Crew was professional and charming

Nothing really, one of the best short haul flights in the world

Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition.

Very comfortable

High quality fit out, amazing flight crew, great food.

Movie selection could be greater.

High quality fit out, amazing flight crew, great food.

Movie selection could be greater.

Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)

Free alcohol on international flights is always a plus.

The movie selection was not as expansive as I've seen previously.

Very comfortable

Crew on board was responsive and really helpful with regard of needs of passengers. Food tastes really good. Decent amount of leg room, considering it's economy class.

We had a flight at 11am in korea with vietnam airlines heading back to Singapore. We had to queue an hour and a half for our boarding pass and check in, which makes it unbelievable how is that possible. We were there early since 815am, and only got our boarding around 10am. We nearly missed our flight as there were queue all around for security check. I guess this is the first and the last time i will travel with Vietnam Airlines.

Flight schedule on time

Very little leg room. Claustrophobic with high seats blocking any view of windows. Food was basic with stale bread. Person in front had seat reclined for the whole trip even though she was reading. Also down during lunch. Infuriating.

Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room.

Nothing to dislike about this flight

Flight left exactly on time and arrived 10 minutes early.

Leg room very poor on this flight. Very short flight so no food or entertainment.

Delayed boarding was not so good ---- But overall good

Delayed the flight without annoucment or apolgies Crew is unpolite

Loved the quiet zone, ease of boarding and the great crew.

Baggage collection was 45 minutes but might have been because we were 45 minutes early

Leg room

Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight.

No food offered, not even a biscuit, only very basic drink selection.

The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet.

Selection of video entertainment could be increased and improved.

Leg room

The journey was smooth, the seat was comfortable enough. Food was decent.

I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.

The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...

Good price, nice staff

It's always the same food and just one served beef rice! It would be nice if they could vary the food menu.

the flight was 30 minutes late, which caused me to miss my connection AMS-LDN, where my cousin was waiting to take me on to my Auntys Funeral at 10.30. MU head flight attendant said at first the flight was NOT late, even though we were scheduled to depart at 1245 we waited on tarmac until 1.15 and arrived AMS at 7.10 instead of 6.35.When I pointed out this lie she said "not our problem, speak to KLM lady on ground" ...I did ..and am now waiting for a flight at 13.20 TO A DIFFERENT AIRPORT IN LONDON, and 3 hrs AFTER my aunt's funeral.MU..the worst thing is I have them on my return flight to Japan.I am thinking if forfeiting that leg and booking with and airline that cares about their customers, instead of just taking your money.MU never again. Let them treat their own citizens with contempt.