Cari Tiket Murah dari Kolombo Bandaranaike Intl ke Jakarta

Pro: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Kontra: "Can't think of anything, everything was very good."

Pro: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Kontra: "I can't think of anything that wasn't good."

Kontra: "My flight got canceled but nobody responded from flyus.com"

Pro: "attentive crew. comfortable seating. good food options"

Pro: "Perfect"

Kontra: "coffee is to strong and to many spicy foods"

Pro: "Service was okay."
Kontra: "Could have been more customer focused!"

Pro: "The A330, despite being an old plane, had really good recline."
Kontra: "The entertainment was very outdated."

Pro: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Kontra: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."

Pro: "Great staff, great comfort. Great airline!"
Kontra: "The boarding system is somewhat confusing with 5 different zonings."

Pro: "The attendants were great."
Kontra: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Pro: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pro: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Kontra: "No comment."

Pro: "The crew was absolutely amazing"
Kontra: "More movies on the system"

Pro: "Flight was on time, touch down smooth"
Kontra: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Pro: "Good Service.Efficient"
Kontra: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Pro: "Awesome leg room in economy. Helpful staff."
Kontra: "Main courses weren’t all the great."

Pro: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Kontra: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Pro: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Kontra: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Pro: "Same again the crew were fab"

Pro: "The crew were fab"

Pro: "New plane and Q suite was excellent"
Kontra: "The AVML selection could be better"

Pro: "Attention to detail. Very professional."

Pro: "empty seat next to me!"
Kontra: "more cramped than akld to doha"

Pro: "legroom"
Kontra: "being in the middle of three"

Pro: "Faultless as per usual QA flights"

Pro: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Kontra: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Kontra: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pro: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Kontra: "I enjoyed their meal and services wanted to be Oliver Twist"

Pro: "The staff are great, the food is good."
Kontra: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"

Pro: "quick"
Kontra: "nothing"

Kontra: "Bad app don’t trust"

Kontra: "Wrost app I don’t advise any one use it cause"

Pro: "Good service, clean aircraft, friendly crew"
Kontra: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Kontra: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Kontra: "As above"

Pro: "Good service but need to improve food quality and quantity."

Kontra: "Same as above"

Kontra: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Kontra: "Not one of their newest planes."

Pro: "Crew helped with my bags."
Kontra: "Lack of film choice"

Pro: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Kontra: "Food was disappointing. No western option despite it being a London bound flight."

Pro: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Kontra: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."

Pro: "Good in-flight service"
Kontra: "Cramped seats"

Kontra: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Pro: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Kontra: "Nothing"

Pro: "Very friendly online travel booking portal. I like it"

Kontra: "Food"

Pro: "Food was good. Wine was better."
Kontra: "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."

Pro: "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."

Pro: "The crew were pleasant and the aircraft was clean"
Kontra: "Seat pitch"

Pro: "I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines."

Pro: "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
Kontra: "Overall great experience."

Pro: "Crew food excellent"
Kontra: "Could not get comfortable in the seats"

Kontra: "On this flt just the inflight entertainment system at my seat which was not working"

Kontra: "The flight was delayed by 30 minutes. If it was not delayed, I'll give it good rating."

Kontra: "The plane was delayed about 30 minutes. They should improve this."

Pro: "Food still up to standard. Better then some flight from Thai Airways."
Kontra: "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."

Pro: "Thai are so dependable and such lovely service. Nothing is too much."
Kontra: "N/A"

Pro: "On time Comfortable seats Great service"

Pro: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Kontra: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."

Pro: "Everything was as usual. Boarding can be improve a bit."
Kontra: "This time I found the food was below Thai Airways standard (which was usually good to great)."

Pro: "The crew were lovely and polite"
Kontra: "Nothing"

Pro: "Ok plane, food was fine too"
Kontra: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"

Pro: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
Kontra: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."

Pro: "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."

Pro: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
Kontra: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."

Pro: "return flight on a brand new plane - always helps Excellent movies selection"

Pro: "Showing the Thai ways."
Kontra: "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."

Pro: "Aircrafts ...which are big"

Pro: "Airlines service and cabin crew services."
Kontra: "The gate was the furthest one and boarding was delayed more than 30 minutes"

Pro: "Nothing"
Kontra: "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."

Kontra: "Crew could have been a bit friendlier"

Kontra: "Late departing, no gate, waiting, immigration jammed. Overall very bad."

Pro: "The food was the best airline food for the whole trip. The green curry was very nice, though it would have been better with chicken instead of fishball."
Kontra: "The boarding was ridiculous. We had to get off the previous flight so far away from the main terminal, and wait on the tarmac for the driver of the van to come. He was late. Luckily, the Passenger Services Agent was reactive enough to check our boarding gate with her handphone and wrote the gate number on our boarding pass. It was a mad rush from where we alighted from the van to the gate which was at the extreme end of the terminal, coupled with stairs up and down, and carrying our hand luggage. Anybody with a weak heart would have collapsed. What more when we are both senior citizens! The time to change plane was incredibly short. That was a torture. One more hour would have been just right."

Pro: "Very efficient and attentive service . On time departure and arrival."
Kontra: "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."

Kontra: "Being charged 5700baht on arrival check in for luggage. No mention of this as I booked through kayak!!!"

Pro: "Crew very unhelpful"
Kontra: "CREW NO GOOD"

Pro: "on flight entertainment made the long flight easier to deal with"
Kontra: "nothing everything was perfect"

Pro: "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."

Pro: "Great carrier flown with all the others thai airways best!"
Kontra: "Had to ask for blanket not on seat ready for use."

Pro: "I’m in awe of the special attention we received from the time we entered the airport, all the way to the gate. It was amazing. I can’t fault the service from the home airline."
Kontra: "The food was a touch too salty for my palate. It would have been nice to have someone meet us at Osaka but this may be asking too much."

Pro: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Kontra: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"

Pro: "Boarding and in flight services"
Kontra: "Nothing in particular"

Pro: "Attentive service, great food, smooth flight"
Kontra: "Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping"

Kontra: "Inefficient security screening. Inspected every single bag, rather than employ scanning systems. Left 45 minutes late. No reason given. Luggage took an extra 40 minutes to unpack due to "technical difficulties"."

Pro: "Knowledgeable and attentive staff who all have some experience with English. Great food and entertainment with plenty of options (just remember to select your meal choice online 48hrs+ before departure). To top it off you are supplied with a clean blanket and a pillow to insure your comfort."
Kontra: "You just can never seem to get completely comfortable particularly when trying to sleep, but that is the same on most planes."

Pro: "Everything provided, lots of refreshments throughout the flight"
Kontra: "Monitors were not the best for viewing movies. White wine was bitter."

Pro: "Whole package very good"
Kontra: "All good"

Kontra: "Home"

Kontra: "Chiang Mai lounge worn-out. Staff nonexistent. No alcohol. Snacks economy quality.Delay 30 minutes, no explanation given. No alcohol served on domestic flights in business? Seriously? Meal no choice. Entertainment nonexistent. Airshow only. The seats look like a 70s Sci Fi B movie set. In recline I kept kicking the seat in front of me. This was all on a one hour and ten minute flight. I'll never fly them long haul."

Pro: "In an exit row seat, so plenty of space and the crew were very friendly."

Pro: "fligth was great, seat good, meal good, etc"
Kontra: "our stewardess was almost rude, noisy, waking people up on purpose during clearing up of diner etc. i would not want her to keep my cell if i was a detainee.. too bad because all the rest was great."

Pro: "Seating legroom Food Drinks Service Attention to detail Entertainment choices On time Check in to boarding perfect Disembarking to baggage collection faultless..."
Kontra: "Having our holiday end!!"

Pro: "Everything but the food"
Kontra: "Food was two bland steamed fish dishes in the low calorie meal. Please have more variety as done in the past."

Kontra: "Vegetarian options limited Entertainment options limited"

Kontra: "Vegetarian food options and entertainimemt limited"

Pro: "Food was OK. Service slightly better than flight to Bangkok."
Kontra: "Check in. Lady was not very helpful. Enquired about upgrading (to pay) as had a horrible flight over however was told business class fully booked. We were dressed nice. Boarded plane to find later on business class was only half occupied. Safety on plane was minimal to non existant. 2 year old girl freely running around and over seats, mum laid her on floor ALL while on run way taking off and on steep incline in air. Staff saw earlier on and did nothing, even stood there and spoke about it for a bit but left it."

Kontra: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Kontra: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pro: "Entertainment and food are always reliably good on Turkish."
Kontra: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Pro: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Kontra: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Kontra: "Foot rests in economy - better ventilation options airflow"

Kontra: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pro: "check in..Gatwick S."
Kontra: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing!"

Pro: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Kontra: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"

Pro: "Food is really decent in economy. Good portions and variety."
Kontra: "Leg room seems tight compared to other airlines."

Pro: "Food and service in business class were exceptional."
Kontra: "Lie-flat seats hard as plank boards!"

Pro: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Kontra: "The head phones are terrible."

Pro: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Kontra: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Pro: "Big plane, friendly staff, good food."
Kontra: "Sometime, it gets a bit too cold."

Pro: "Crew and flight itself was great."
Kontra: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Kontra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Pro: "Food"
Kontra: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Kontra: "Need More premier economy seats"

Kontra: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Pro: "Fantastic journey no problems at all thanks kayak....."

Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Kontra: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Pro: "Comfortable flight, on time and good service"

Kontra: "Timing"

Pro: "E"
Kontra: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Kontra: "The worst airline I have ever flown with, worst disruption management"

Pro: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Kontra: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Kontra: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Kontra: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pro: "Food"
Kontra: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pro: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Kontra: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Pro: "Everything was well taken care of."
Kontra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Pro: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Kontra: "Eight hours waiting for a connecting flight at Istanbul airport."

Pro: "Crew and efficiency"
Kontra: "Too hot in the plain"

Pro: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Kontra: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Kontra: "The 2 flights were delayed, I went to my work late Both bags were broken"

Kontra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pro: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Kontra: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."

Pro: "Crew members were nice People were good at check in as well"
Kontra: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Kontra: "They was late for boarding The food is bad It's was my bad experience this travel"

Pro: "Gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "Efficiency and customer service"
Kontra: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"

Pro: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Pro: "Friendly comfortable service."
Kontra: "Boarding could be a bit more orderly."

Kontra: "They lost my luggage"

Pro: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Kontra: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

Kontra: "No"

Pro: "Decent crew and food. Fairly punctual."
Kontra: "Check in was so slow. Slowest check in I’ve known."

Pro: "Excellent flight apart from the delay!"
Kontra: "Leave on time!"

Pro: "Planes and entertainment was amazing. Flight crew very good and friendly."
Kontra: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"

Kontra: "Good"

Pro: "It was all positives from the time we check in until we arrived in Kindon."
Kontra: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."

Pro: "Behavior of crew and food. The service was excellent. The flight was clean."

Pro: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Pro: "All crews they are helpfull"
Kontra: "Food same going and coming times"

Pro: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Kontra: "None"

Pro: "overall"
Kontra: "seats are small but otherwise it is 5 star airline. love Srilankan."

Pro: "Friendly service."
Kontra: "Boarding process could improve"

Kontra: "Flight was late and because of that we missed adelaide flight"

Pro: "Friendly crew and great food"
Kontra: "Delay to take off"

Pro: "Acceptable but not exceptional as expected"
Kontra: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Pro: "Good service"
Kontra: "Not enough leg space, cramped seats"

Kontra: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."

Kontra: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Kontra: "We really appreciate your prompt response.Your customer service guidance is supportive for us"

Kontra: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Pro: "Friendly crew"
Kontra: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"

Pro: "comfortable timing for india."
Kontra: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Kontra: "Felt like a second class train travel."

Pro: "Courteous & helpful crew."
Kontra: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Pro: "Staff.. food"
Kontra: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Pro: "Nice lounge. Good food. Friendly staff"
Kontra: "Flight was late, may not be their fault"

Pro: "Good, I intend to fly again with SriLNkan Airways"
Kontra: "The food and the seating was plenty good enough, given that the ticket is economy."

Pro: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Kontra: "Food and seating were reasonable for economy, that’s what I paid for."

Pro: "Crew are very polite. Fast response."
Kontra: "Entertainment for movies no so much update."

Kontra: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."

Pro: "They have great direct service, and moderately priced. And fantastic flight times."
Kontra: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."

Kontra: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."

Kontra: "Quality of food has really gone down. Quite disappointing."

Pro: "Very good crew"
Kontra: "Food needs improvement"

Pro: "Good crew"
Kontra: "Old plane"

Pro: "Friendly and efficient"
Kontra: "Bus boarding"

Pro: "Gr8 service with a smile"

Kontra: "Sri Lankan seems to fly very old A320 aircraft on this route, at least for the daytime flights, and these have limited comfort in business class and rather small entertainment systems by today's standards. But it's surprising that the food quality is also poor because Sri Lanka has such amazing cuisine as a country."

Pro: "Boarding without any hassle?"
Kontra: "Boarding & food."

Pro: "Everything!"
Kontra: "Nothing."

Kontra: "More comfortable seats."

Pro: "The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well."
Kontra: "The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working."

Kontra: "flight was overbooked had to stay in abu dhabi"

Kontra: "Getting more minimal on the food service. Emirate have more and better quality"

Pro: "Got me from a to be"
Kontra: "Just don't use Etihad"

Pro: "Everything was excellent. The entertainment system was also excellent."
Kontra: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"

Kontra: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."

Pro: "The crew were NOT helpful, The captain didn't inform us well about the delay"
Kontra: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"

Pro: "Helpful staff"
Kontra: "Bigger and more comfortable seats"

Pro: "Good quality overall from Etihad"
Kontra: "Selection of movies/tv was pretty dire and the wifi was awful."

Pro: "Super easy"
Kontra: "There wasn’t no Harry Potter films"

Pro: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Kontra: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"

Kontra: "The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better"

Pro: "Being time conscious"

Pro: "Crew tried to make the best of the situation. Food"
Kontra: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"

Kontra: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"

Pro: "Service"
Kontra: "Tv Options"

Pro: "Good and crew were very goid"
Kontra: "Seats were very hard and very cramped for such a long flight"

Pro: "Flight was empty so had enough room next to my window seat"
Kontra: "The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!"

Pro: "Same food offered on both trips was a bit disappointing"

Kontra: "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."

Pro: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Kontra: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."

Pro: "The new A380 was great"
Kontra: "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"

Pro: "SERVICE WAS PERFECT"
Kontra: "FOOD WASN'T GOOD"

Pro: "The movies were okay."
Kontra: "The fellow traveller next to me was a large man who unfortunately spilled over onto me, either his legs pushed mine away or his arms covered mine underneath his. Then as it was a night flight, he fell asleep and snored in my ear - I didn't get any sleep at all. All in all it wasn't a nice experience."

Pro: "The entertainment is good but there could be a better selection."
Kontra: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."

Pro: "Plenty of spare seating. Cabin staff and crew very helpful."
Kontra: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."

Pro: "Great cabin staff"
Kontra: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."

Pro: "Upgraded with miles for the long leg Melb to Abu Dhabi. Flat beds tight both length and width for me at 6ft 3inches. I slept fitfully for 7 hours. Food seemed better than my last experience of their business class."
Kontra: "Seats still narrow and firm. Rather noisy, a 777, appreciated my Bose quiet comforts..."

Kontra: "The temperature in the plane was too high ie it was too hot and not enough drinks given out"

Kontra: "Small seats-space limited."

Pro: "Flight was on time, food was average ."
Kontra: "Crew was bit rude"

Pro: "Nothing"
Kontra: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"

Pro: "Not a lot"
Kontra: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"

Kontra: "only one meal served on flight Manchester to Dubai, had to ask many times to get drinks."

Pro: "Staff were very friendly."
Kontra: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"

Pro: "Quick boarding"
Kontra: "comfort crew"

Pro: "Etihad gives you lots of food and makes sure you never go hungry. The Air hostesses were fairly helpful even thought it was the early hours of the morning and the entertainment was fairly diverse but could be better. Having USB ports to charge your phone and their devices is fantastic."
Kontra: "The seats were small and very little leg room. It was not very comfortable and very hard to get some sleep considering it was an 11 hour flight overnight."

Pro: "Early arrival"
Kontra: "Attitude of staff at check-in"

Kontra: "See above"

Pro: "staff were very courteous and attentive"
Kontra: "nothing"

Pro: "Staff were friendly and helpful, fast to attend."
Kontra: "Seats are small, decor is old. Bread was stale."

Pro: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Kontra: "Not a great choice of new films."

Pro: "Staffs are nice"
Kontra: "Entertainment system was broken. I had to pay extra cost for emergency price for a bereavement."

Pro: "excellent quiet A380 plane. Enjoyed the flight even in economy"

Pro: "Seats where just roomy enough,let's face it,you can always use more room right. Staff was very friendly and attentive . I absolutely loved flying Etihad !"
Kontra: "I would still like a roomier seat,again though, I think anybody would . I probably should have perchased first class,hmmm, should the whole plane be that comfortable?And not too much more cost . I say that would be wonderful !"

Pro: "the soft colours and comfort of the seats"
Kontra: "some sort of pasta for breakfast"

Kontra: "Last two flights with Virgin Australia (not Etihad) were very late. Va decided to cancel my booking on my international connection even though I could make it. VA DID ALL THEY COUKD TO MAKE SURE I MISSED MY CONNECTION."

Pro: "Entertainment"
Kontra: "Staff not treating Indians properly but treating Caucasian like lords."

Pro: "Courtesy of crew, food and cleanliness"
Kontra: "Seats were smaller in size. However, legroom was fine for me."