|Tiba di||Tokyo Narita|
|Berangkat dari||Kota Medan Kuala Namu Intl|
|Harga penerbangan||Rp 7.378.448|
|Maskapai||Malaysia Airlines, Singapore Airlines|
Kontra: Crew service
Pro: Everything. Just a simple, very short haul flight: nothing too complicated.
Kontra: There was nothing to fault.
Pro: On time
Kontra: 2 times flight per day
Kontra: Flight delay announcement could have been made much earlier
Kontra: Incorrect information of boarding gate reflected on the boarding pass for the third time already. And to make it worse, this was the most difficult problem that me and my friends encountered throughout all the flights that we took. We nearly miss this flight as we actually went to the boarding gate that was reflected incorrectly on our boarding pass as stated earlier. There was also an unannounced delay. Flight estimated departure is at 1720HRS, but the flight only took off 1750HRS.
Pro: Excellent customer service, helpful staff
Kontra: Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits
Pro: The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy
Kontra: The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.
Pro: Extra touches and super pleasant and courteous staff.
Pro: Five Star Singapore Service on board the aircraft.
Pro: Great service!
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