Cari Tiket Murah dari Nairobi Jomo Kenyatta Intl ke Bali

Pro: "attentive crew. comfortable seating. good food options"

Pro: "Perfect"

Pro: "Food was good and crew"
Kontra: "Old aircraft from Doha to Dhaka."

Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"

Pro: "The A330, despite being an old plane, had really good recline."
Kontra: "The entertainment was very outdated."

Pro: "Great staff, great comfort. Great airline!"
Kontra: "The boarding system is somewhat confusing with 5 different zonings."

Pro: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Kontra: "Please include Nigerian and Ghana movies"

Pro: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Kontra: "I can't think of anything to make it better."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "Everything ,good service ,friendly crew affordable rates"
Kontra: "Nothing"

Pro: "Ambiance"

Pro: "Same as earlier flight"
Kontra: "Nothing"

Pro: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Kontra: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Attention to detail. Very professional."

Pro: "Very polite and friendly crew. Very helpful."
Kontra: "Did not have the duty free item I wanted in stock"

Pro: "Faultless as per usual QA flights"

Pro: "Qatae Airways is second to non as always"

Pro: "Overall a good service with good food."
Kontra: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pro: "had a whole row to myself and the food was very good"

Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."

Pro: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Kontra: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Pro: "Friendly and genuine staff. Clean plane. Staff were well organised."
Kontra: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pro: "Food crew and entertainment were all good thanks"
Kontra: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Pro: "Just that the food is quite small but the variety is OK."

Pro: "quick"
Kontra: "nothing"

Pro: "Never spending too long waiting for anything."
Kontra: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Pro: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Kontra: "Plane wasnt clean enough specially toilet."

Pro: "Food was good. Quick response to call"
Kontra: "Toilet wasnt clean enough. Not offered water regularly"

Pro: "Fantastic service, very friendly staff who are always happy to help"
Kontra: "Should have internet free of charge in flight"

Kontra: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Pro: "Overall services"
Kontra: "Checking in was very lengthy and boring. More check in counters could ease the situation."

Pro: "Boarding and crew were excellent."
Kontra: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Kontra: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Pro: "Good legroom, friendly crew."

Pro: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Kontra: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Pro: "The staff are outstanding! Friendly, helpful and accommodating."
Kontra: "Poor choice of movies. Their 'world' movies should have subtitles"

Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pro: "We enjoyed the comfort, food , staff and entertainment."
Kontra: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Pro: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Kontra: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pro: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Kontra: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."

Kontra: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Kontra: "The Oryx system lackedmin recent movies ....that's the only complaint"

Kontra: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Pro: "Comfortable seat and good service"
Kontra: "None"

Pro: "Could have done without the awful sexist ads they play on in flight entertainment."

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Kontra: "Nothing"

Kontra: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"

Pro: "Leg room is spacious."
Kontra: "Overall good.."

Pro: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Kontra: "No comment"

Pro: "Everything"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Good crew, comfy seats and good food and entertaning"
Kontra: "The boarding was terrible -lots of pushing and shoving"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "The seat was comfortable, the crew was nice for the most part."
Kontra: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"

Pro: "Full plane. Boarding could have been easier with two entry points into the plane"
Kontra: "Plane was late leaving but made up time."

Pro: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Kontra: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Pro: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Kontra: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Pro: "ICE is amazing, excellent food also in economy, comfortable seats."
Kontra: "If you sit on the double seats in the back you have to wait a lot to get off the plane."

Kontra: "Nothing"

Kontra: "Not much food to eat."

Pro: "Service"
Kontra: "Nothing"

Kontra: "Queuing in the sky bridge reminds me of boarding a budget carrier. Birmingham needs expansion to be seriously considered a major international airport."

Pro: "Landed safely"
Kontra: "Screen didn’t always work"

Kontra: "Child kicking seat from behind for entire flight"

Pro: "Ditto......great"

Pro: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Kontra: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Pro: "The boarding was quick."
Kontra: "Attitude of crew Terrible food Outdated entertainment"

Kontra: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"

Kontra: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Pro: "Everything. Nothing negative."

Kontra: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"

Kontra: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."

Kontra: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."

Pro: "Just superb. Even got a meal on a 40 minute flight!"
Kontra: "Long bus ride to the aircraft - thought we were driving to Muscat!"

Pro: "Level of entertainment"
Kontra: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"

Pro: "The food was good and the service was great. I also had a great seat in the front row."
Kontra: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Pro: "Plane was almost full, had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."
Kontra: "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight, seats were very uncomfortable, seat cushions were hard. Toilets ran out of paper and hand towels, I had to Inform a staff member. Cabin had a peculiar odour."

Pro: "The entertainment system was really good..."
Kontra: "The food was poor compared to other airlines...IE British airlines void us great"

Pro: "The food and service. Toilets are clean"
Kontra: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Pro: "Price."
Kontra: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."

Pro: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Kontra: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

Pro: "Nothing at all"
Kontra: "Flighet delay"

Kontra: "Bad seat"

Kontra: "Bad smell - probably somebody had vomited on a previous flight"

Pro: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Kontra: "N/A"

Kontra: "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."

Pro: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Kontra: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"

Pro: "Food selection Wine not as good as usual"
Kontra: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"

Pro: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Pro: "Upgraded to Business Class. On a A380 its really significant."
Kontra: "The crew was abit too talkative during non-service."

Pro: "F"

Pro: "i liked the neatness and welcome"
Kontra: "i did not like the food"

Pro: "Large room between seats in economy such that I could sit comfortably with my rather long legs"

Pro: "The A380 was much more comfortable way to fly than the 777"
Kontra: "I disliked the food"

Kontra: "I would definitely have vegetarian food. 30% of population is vegetarian"

Kontra: "Seat legroom"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Comfortable for that sort of journey"
Kontra: "N/a"

Pro: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Kontra: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Pro: "Entertainment and food are always reliably good on Turkish."
Kontra: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Pro: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Kontra: "Foot rest in economy, gluten free meal is poor (except bread)."

Pro: "Amazing crew, confortable seats, great complimentary internet service"
Kontra: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Pro: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Pro: "We arrived in Athens eventually"
Kontra: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Pro: "Everything went well"

Pro: "The service was excellent, staff helpful and understanding."
Kontra: "No business class priority boarding, no assistance available with transfer."

Pro: "Leg room was OK"
Kontra: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Pro: "Great good entertainment n crew provided warm and courteous service"
Kontra: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Pro: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pro: "Good crew. Clean"
Kontra: "A little late"

Pro: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Pro: "Food and service in business class were exceptional."
Kontra: "Lie-flat seats hard as plank boards!"

Pro: "Professional nice food"

Pro: "the seats were more roomier than the flight to istanbul."
Kontra: "One of the other passengers was being difficult and irritating on the flight."

Pro: "I liked the food."
Kontra: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Pro: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Kontra: "A little pricey."

Pro: "Food"
Kontra: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Pro: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Kontra: "No negative points to make."

Pro: "The staff were very welcoming and the seats were very comfortable"
Kontra: "Flight was a little delayed"

Pro: "Plane clean, newish. Went up, took us there, landed."
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Pro: "Nothing"
Kontra: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Pro: "Nothing"
Kontra: "I book flights and they toke money and last minute when i went to the airport is not existing at all"

Kontra: "Small seats in the economy class"

Kontra: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Kontra: "The worst airline I have ever flown with, worst disruption management"

Kontra: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Pro: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Kontra: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Pro: "Everything"
Kontra: "Would highly recommend"

Pro: "All is good"

Pro: "Large screens, reusable dishes + silverware"
Kontra: "Plane was old, felt more squished and the seats did not decline. Also very note."

Pro: "Food was great."
Kontra: "Long waits, poor communication, either too warm or too cold"

Pro: "Turkish is always consistently excellent"
Kontra: "I liked everything. They are very accomodating towards passengers with special needs."

Pro: "Everything was well taken care of."
Kontra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Pro: "Free meal and drinkd"
Kontra: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pro: "The food was ok."
Kontra: "I lost my suitcase or had it stolen!"

Pro: "The flight was on time"
Kontra: "The boarding process was not orderly"

Kontra: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Pro: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Kontra: "Ok"

Pro: "Crew members were nice People were good at check in as well"
Kontra: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Pro: "Efficiency and customer service"
Kontra: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"

Kontra: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."

Pro: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

Pro: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Kontra: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Pro: "Excellent service. Food was great too!"

Kontra: "It's KLM. What else do you need to know."

Pro: "The crew were excellent and seats were comfy."
Kontra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pro: "very nice crew"
Kontra: "my bagfage was lost"

Pro: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Kontra: "Travelled business class and was ace experience"

Kontra: "Flight got delayed 30 minutes"

Pro: "Very friendly crew and on time with no problems."

Pro: "Crew was helpful and food was very good"
Kontra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Kontra: "Head support for 6 feet plus people on seats would be good"

Pro: "The entertainment was amazing"
Kontra: "The seats were a bit hard"

Kontra: "Flight cancelled"

Kontra: "Long haul flight made pleasant by KLM"

Pro: "Lovely crew, very helpful"
Kontra: "N/A"

Pro: "great crew and comfortable flight."
Kontra: "sceens in the plane to show map and direction of travel"

Pro: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pro: "Everything OK"

Pro: "MCR airport Mert & Greet parking was smooth and efficient."
Kontra: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pro: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Kontra: "Nothing"

Pro: "Very friendly onboard personnel - I really had kind of homy feeling."

Pro: "Overall booking and airport was ok. Food was also actually quite good."
Kontra: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pro: "Comfortable and well laid out seat area"
Kontra: "Food was a little substandard for business class"

Pro: "Fabulous trip with friendly, helpful staff"
Kontra: "Nothing"

Pro: "Really friendly staff. Great service"

Pro: "Delayed flight but staff apologized as for safety reasons."
Kontra: "Very late arrival"

Pro: "Good information and helpfil boarding."
Kontra: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Pro: "Booked extra room seat which gave me good room for seating"

Kontra: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Pro: "Flight crew; legroom even in cheap seats."
Kontra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pro: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Kontra: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pro: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Kontra: "Flight was delayed due to weather in Amsterdam area"

Pro: "Service provided by the staff"
Kontra: "The navigation of the entertainment system is not very friendly"

Pro: "The supplied pack of toothpaste/toothbrush"

Pro: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Kontra: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pro: "was very quick"

Pro: "Easy Boarding"

Kontra: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pro: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pro: "The sandwiches were simple yet just the right touch, on all four flights."

Pro: "good service"

Pro: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Kontra: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Pro: "The crew were pleasant"

Kontra: "Long stop over at Schiphol. Too Long!!!!"

Kontra: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Kontra: "magazines very dog eared and some badly torn"

Pro: "No chargers or tv on planes"
Kontra: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pro: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Kontra: "The seats in economy were a little too small for a 12 hour flight"

Pro: "Crew service"
Kontra: "Flight delayed."

Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Kontra: "As above"

Pro: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Kontra: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."