Temukan Tiket Murah ke Pulau Male

Kontra: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Pro: "The crew service is good. Not great, but still above average from other flagship carriers."
Kontra: "The seat (B787-10) is so cramp!!!"

Pro: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Kontra: "Can not be topped up"

Pro: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Kontra: "Nothing significant!"

Pro: "The food selection, there is several pre-order meal based on diet or your religion"
Kontra: "The seat pitch at least 33""

Kontra: "Change the food menu, boring with the same menu"

Pro: "Good boarding, good arrival gate"
Kontra: "Old plane, entertainment system is very old and screen bad"

Pro: "Friendly crew and spacious."
Kontra: "Food could be better"

Kontra: "Transit time is good for way too tight"

Kontra: "Very cramped. Worst leg of the journey"

Pro: "Better flight as bigger craft and no neighbours in my row so I got some sleep."

Kontra: "My moslem meal selection wasn’t provided onboard"

Pro: "More space then previous flights. Attendants very pleasant and helpful."
Kontra: "Ran out of the food choices by the time they reached me. Had to make do with what was left."

Pro: "Great service!"

Pro: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Kontra: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Kontra: "Cabin temperature too cool"

Pro: "Everything From the food to the drinks to the comfort"
Kontra: "Nothing"

Kontra: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Pro: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Kontra: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"

Pro: "Spacious and clean"
Kontra: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Pro: "Spacious economy class seating and great service"

Pro: "Flight crew great"

Pro: "Very good service"
Kontra: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Pro: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Kontra: "20 mins late boarding meant plane left 35 mins late although still arrived on time."

Kontra: "leg space"

Pro: "Business seats were excellent"
Kontra: "All was good!"

Pro: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"

Pro: "Service was spot on and food was good. Very comfortable flight overall."

Pro: "Modern aircraft , nice crew"

Pro: "Modern Aircraft , good seat ,Crew friendliness"

Pro: "Service is the best among the airlines I’ve ever taken"
Kontra: "Never ever get free upgrade"

Pro: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Kontra: "nothing"

Pro: "Food was ok"
Kontra: "Entertainment system are old age and poor quality TFT screen"

Pro: "I liked there was entertainment"
Kontra: "It was an old tired plane"

Pro: "New plane"
Kontra: "Nothing in particular"

Pro: "Again very friendly and efficient service ."

Pro: "everything are okey"

Pro: "Crew very good as was entertainments system"
Kontra: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."

Kontra: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Pro: "All went great"
Kontra: "I liked all - end to end excellent service"

Pro: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Kontra: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."

Pro: "Friendliness of crew"

Pro: "Cabin crew are always great"
Kontra: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"

Kontra: "Business cabin is not as good as the Air France one"

Pro: "Friendly staff, excellent customer service, great food"

Pro: "Flight on time"
Kontra: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."

Pro: "The ground staff in Sydney!"
Kontra: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."

Kontra: "Same food options as previous flight Not as many movie options as the longer flight"

Pro: "Customer service , crew was nice"
Kontra: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"

Kontra: "Didn’t even take off!"

Pro: "As always crew magnificent"

Pro: "Perfect"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "Food was good and crew"
Kontra: "Old aircraft from Doha to Dhaka."

Pro: "Service was okay."
Kontra: "Could have been more customer focused!"

Pro: "The attendants were great."
Kontra: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Pro: "Very efficient and comfortable flight."
Kontra: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pro: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pro: "Staff were fantastic."
Kontra: "Better movies please."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "New plane and Q suite was excellent"
Kontra: "The AVML selection could be better"

Pro: "the staff were friendly and accomplished good travel nothing was too much for them."
Kontra: "nil"

Pro: "Very polite and friendly crew. Very helpful."
Kontra: "Did not have the duty free item I wanted in stock"

Pro: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Kontra: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Pro: "had a whole row to myself and the food was very good"

Pro: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Kontra: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Pro: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Kontra: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pro: "crew was lovely and plane was very new"
Kontra: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Pro: "comfortable"
Kontra: "nothing"

Pro: "Never spending too long waiting for anything."
Kontra: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Pro: "Cabin crews were politie"
Kontra: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Kontra: "Bad app don’t trust"

Pro: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Kontra: "Plane wasnt clean enough specially toilet."

Pro: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Pro: "Overall services"
Kontra: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."

Pro: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."

Pro: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Kontra: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pro: "Food, seat OK, crew excellent"
Kontra: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Kontra: "Same as above"

Kontra: "More veriaty on music would be good"

Kontra: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Kontra: "Not one of their newest planes."

Pro: "Qatar airways is the best in middle East"

Pro: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Kontra: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Pro: "Crew helped with my bags."
Kontra: "Lack of film choice"

Pro: "Crew were extremely helpful and kind. Very responsible and polite."
Kontra: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Kontra: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pro: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Kontra: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pro: "Everything"
Kontra: "Nothing"

Pro: "Great on board bar"

Kontra: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Pro: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Pro: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Kontra: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pro: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Kontra: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Pro: "Flawless boarding, service, food."
Kontra: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Kontra: "Plane configuration; seats were a bit cramped, knee space."

Pro: "Everything was good!"
Kontra: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Kontra: "Food"

Kontra: "Great flight back to the UK, flight crew were very pleasant and attentive."

Kontra: "why did they take my blanket and headphones 1 hour before we land?"

Pro: "The crew were awesome"
Kontra: "The film choice was poor"

Kontra: "Services of crew very poor specially onboard services in business class"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "Great crew and entertainment"
Kontra: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Pro: "The seat was comfortable, the crew was nice for the most part."
Kontra: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"

Kontra: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"

Pro: "Nothing, it did not felt like an Emirates flight."
Kontra: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."

Pro: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"

Kontra: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pro: "The servoce was as usual very good."
Kontra: "Hardly anything to criticise in relatively short journey."

Pro: "Really you excell in satisfying customer.through lovely reminders."
Kontra: "Vegan dishes not available .."

Pro: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Kontra: "Honestly, nothing. I was beyond impressed."

Kontra: "Water leaking into 52 and 53. Wet socks"

Pro: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Kontra: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

Kontra: "hh"

Pro: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Kontra: "No foot rest - limited ability to upgrade."

Pro: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Kontra: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pro: "Friendly service"
Kontra: "Old plane with old seats."

Pro: "The relaxed environment and the crew are amazing"
Kontra: "Some snacks between the food service"

Pro: "Crew were excellent , very pleasant and helpful"
Kontra: "Food was horrible , not much options for vegans"

Pro: "Level of entertainment"
Kontra: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"

Pro: "EVERYTHING"
Kontra: "N/A"

Kontra: "see above"

Pro: "A380 economy cabin, excellent legroom for a 6"2 bloke like me. Seat was wide enough too. Really good food and a cracking entertainment system. Happily fly them again."

Pro: "The food was good and the service was great. I also had a great seat in the front row."
Kontra: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Pro: "Good inflight entertainment"
Kontra: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pro: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Kontra: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."

Pro: "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
Kontra: "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."

Pro: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Pro: "Good entertainment system and nice staff."
Kontra: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."

Kontra: "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."

Kontra: "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."

Kontra: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"

Pro: "Excellent flight. Excellent service. Great food and on flight entertainment."

Kontra: "Bad smell - probably somebody had vomited on a previous flight"

Pro: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Kontra: "N/A"

Kontra: "Very poor food menu selection. For an airlines like emirates getting even the basics for Vegetarian mean was missing. A wrap offered was no where close to edible feeling. in AVML meal ordered what was offered was Pathai Noodles and some oriental vegetable preparations with Indian Achaar. didnt make any combination what so ever."

Pro: "Just about everything"
Kontra: "Not much"

Pro: "Food nd entertainment"
Kontra: "Boarding"

Pro: "Console"
Kontra: "Late take off"

Pro: "I felt unwell towards the end of the flight. The cabin crew could not have been nicer. Although they were busy they all found time to come and check on me, including the purser. Water and other drinks were given out regularly. They even provided afternoon tea with scones and cream!"
Kontra: "Nothing"

Pro: "Wifi was working ok"
Kontra: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"

Pro: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Kontra: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."

Pro: "Food better than average"
Kontra: "Poorly designed economy seat. Unusable wifi."

Pro: "Great staff and in flight entertainment"
Kontra: "Other passengers..."

Kontra: "No"

Pro: "Decent crew and food. Fairly punctual."
Kontra: "Check in was so slow. Slowest check in I’ve known."

Pro: "Excellent flight apart from the delay!"
Kontra: "Leave on time!"

Pro: "Planes and entertainment was amazing. Flight crew very good and friendly."
Kontra: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"

Kontra: "Good"

Pro: "It was all positives from the time we check in until we arrived in Kindon."
Kontra: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."

Pro: "Behavior of crew and food. The service was excellent. The flight was clean."

Pro: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Pro: "All crews they are helpfull"
Kontra: "Food same going and coming times"

Pro: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Kontra: "None"

Pro: "overall"
Kontra: "seats are small but otherwise it is 5 star airline. love Srilankan."

Pro: "Friendly service."
Kontra: "Boarding process could improve"

Kontra: "Flight was late and because of that we missed adelaide flight"

Pro: "Friendly crew and great food"
Kontra: "Delay to take off"

Pro: "Acceptable but not exceptional as expected"
Kontra: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Pro: "Good service"
Kontra: "Not enough leg space, cramped seats"

Kontra: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."

Kontra: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Kontra: "We really appreciate your prompt response.Your customer service guidance is supportive for us"

Kontra: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Pro: "Friendly crew"
Kontra: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"

Pro: "comfortable timing for india."
Kontra: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Kontra: "Felt like a second class train travel."

Pro: "Courteous & helpful crew."
Kontra: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Pro: "Staff.. food"
Kontra: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Pro: "Nice lounge. Good food. Friendly staff"
Kontra: "Flight was late, may not be their fault"

Pro: "Good, I intend to fly again with SriLNkan Airways"
Kontra: "The food and the seating was plenty good enough, given that the ticket is economy."

Pro: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Kontra: "Food and seating were reasonable for economy, that’s what I paid for."

Pro: "Crew are very polite. Fast response."
Kontra: "Entertainment for movies no so much update."

Kontra: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."

Pro: "They have great direct service, and moderately priced. And fantastic flight times."
Kontra: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."

Kontra: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."

Kontra: "Quality of food has really gone down. Quite disappointing."

Pro: "Very good crew"
Kontra: "Food needs improvement"

Pro: "Good crew"
Kontra: "Old plane"

Pro: "Friendly and efficient"
Kontra: "Bus boarding"

Pro: "Gr8 service with a smile"

Kontra: "Sri Lankan seems to fly very old A320 aircraft on this route, at least for the daytime flights, and these have limited comfort in business class and rather small entertainment systems by today's standards. But it's surprising that the food quality is also poor because Sri Lanka has such amazing cuisine as a country."

Pro: "Boarding without any hassle?"
Kontra: "Boarding & food."

Pro: "Everything!"
Kontra: "Nothing."

Pro: "Nothing"
Kontra: "Everything!"

Kontra: "More comfortable seats."

Pro: "nothing"
Kontra: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"

Kontra: "flight was overbooked had to stay in abu dhabi"

Pro: "The cabin crew were excellent"
Kontra: "Smaller que in Abu Dhabi at security"

Pro: "Good crew Seats good"
Kontra: "Earphones plug difficult to fit Toilet cleanliness not adequate on occasion"

Kontra: "More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again"

Pro: "The flight entertainment system was fantastic."
Kontra: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"

Pro: "Everything was excellent. The entertainment system was also excellent."
Kontra: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"

Pro: "Food and crew"
Kontra: "Entertainment, comfort"

Kontra: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."

Pro: "The crew were NOT helpful, The captain didn't inform us well about the delay"
Kontra: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"

Kontra: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"

Pro: "Breakfast was slightly better than dinner choice"
Kontra: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"

Kontra: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"

Pro: "Being time conscious"

Pro: "Seat upgrade in response to complaint"
Kontra: "Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!"

Pro: "Crew tried to make the best of the situation. Food"
Kontra: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"

Kontra: "Boarded by bus"

Pro: "787 comfort /"
Kontra: "Limited movie selection/ outdated newspapers/ food quality"

Pro: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Kontra: "Nothing"

Pro: "Shoud be treated good meal in flight."

Kontra: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"

Kontra: "Smaller leg room than other airlines"

Pro: "Aircraft was very good"
Kontra: "Food very poor, staff mediocre"

Kontra: "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."

Pro: "As above"

Pro: "Fast track"
Kontra: "Food"

Pro: "the nice crew- the relative speed of boardinf"
Kontra: "compared with Emirates, the movies/Tv choices are very limited and in addition, only available -after take off and stop being available 30 min before landing. very disaappointing compared with emirates when we can start watching content from the minute we are on the plane until the very last minute. also, the plane had very limited space dedicated to stretch legs compared to other A380 from other companies."

Kontra: "Small seats-space limited."

Pro: "In flight entertainment"
Kontra: "Air con too cold"

Pro: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Kontra: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."

Pro: "That me and my son had a extra seat each"
Kontra: "Wasn't served any food at all. And I had to go and get my own water from the staff"

Pro: "The service onboard was great, the crew were attentive and looked after the passengers."
Kontra: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."

Kontra: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"

Pro: "As above"

Pro: "Few good stores to shop at the airport, could have been better"
Kontra: "No accomodation was provided. I had over 15 hours of layover and no one had the courtesy to provide neither the airlines nor the online booking agent(site- Kayak)information on pre hotel booking. I have travelled through many other airlines who provide accomodation for long layovers without prebooking on arrival. It was a very unpleasant experience with the airlines. Upon asking at the service desk for accomodation the simply denied and informed about prebooking which I had no clue about. Thank you anyways. Hope someone else doesn’t suffer like this"

Pro: "Almost everything. Lovely staff....good seats.....plenty of recent movie options. Made 7 hours fly by!"

Pro: "Quick boarding"
Kontra: "comfort crew"

Pro: "Staff are friendly and helpful. Communication generally helpful. Flight comfortable other than for the food and seat cushioning. (see below) They handled our delayed connection brilliantly, putting us in a hotel in Abu Dhabi for the day. Very restful and handled very well."
Kontra: "Food and comfort of seats. Pretty standard long-haul experience."

Pro: "The movie options and food were good."
Kontra: "This flight had the potential to be good as the entertainment and food options were good, but I felt cramped and the volume of the surrounding passengers was awful. There were three crying babies, which I know neither the airline nor the families themselves can control, as well as one child with special needs who was making a lot of noise the whole flight. I wasn't able to sleep at all for that reason. Additionally, I was disappointed that the flight was late and that the deplaning process was so long – we taxied for a long time and there was only one staircase, so we were very late."

Kontra: "People sitting in wrong seats and queue jumping"

Pro: "Same like above"

Kontra: "movie selection poor."

Pro: "Despite being a totally full flight, it was comfortable, with prompt food service, friendly service and good entertainment options. Gluten-free meal was good quality."
Kontra: "- Dated entertainment system compared to newer Etihad aircraft. - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia."

Pro: "Staff were great."
Kontra: "They ran out of toilet paper 3/4 in. Disgusting."

Pro: "The entertainment"
Kontra: "Cabin crew not really sincere and work with heart"

Pro: "Entertainment"
Kontra: "Staff not treating Indians properly but treating Caucasian like lords."

Pro: "Nothing"
Kontra: "When I buy a ticket through etihad website, I expect etihad service, even if it was operated by other airline. Air Serbia managed to loose my luggage on a direct flight between AD and Belgrade, and the plane was very old, without entertainment."

Pro: "Staff was accommodating and friendly."
Kontra: "Aircraft condition, smelly."