Temukan Tiket Murah ke Osaka Itami

Pro: Service was good

Kontra: The entertainment system was old and very backwards

Pro: Service and polite staff.

Kontra: Not much space between the seats for my long legs.

Pro: The friendliness of the crew and the comfort of the seat + size of the screen

Kontra: Possibly more food options could of been better, only had western or Japanese option

Pro: Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight.

Kontra: No food offered, not even a biscuit, only very basic drink selection.

Pro: Quick boarding, good entertainment

Kontra: n/a

Kontra: New Aircraft with more seating space

Kontra: Sin-Jkt Fish with Rice: rice was very salty

Pro: new plane list of movies

Kontra: food quality is not good to and fro flights

Pro: Superb services!

Kontra: I don't think there's anything I didn't like during my journey

Pro: Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight.

Kontra: No food offered, not even a biscuit, only very basic drink selection.

Pro: I got an upgrade!

Pro: The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay.

Kontra: I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system.

Pro: Polite staff, clean aircraft.

Kontra: Boring food/snack. Small leg room.

Kontra: BA left all the passengers stranded on the tarmac between the terminal and the plane for too long, some people looked like they were going to pass out.

Pro: Efficient

Kontra: Flavour of the meals

Pro: Polite crew

Kontra: Tight seating, while empty rows where available.

Pro: Service was good

Kontra: The entertainment system was old and very backwards

Kontra: Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai.

Pro: Perfect service, never had a more pleasant and attentive crew

Kontra: Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?

Pro: The food the service and flight was great

Pro: The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet.

Kontra: Selection of video entertainment could be increased and improved.

Pro: even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite

Pro: I slept the whole time so I have no comments about the in flight service

Kontra: Flight attendants

Pro: Comfort as usual

Kontra: No idea

Pro: Very efficient

Kontra: Food was not good

Kontra: movie choices were poor and picture quality bad..

Pro: Very efficient, friendly and helpful staff

Kontra: Food was gross.

Kontra: Very good airline except for the fact that the staff at Narita airport.

Pro: Service and polite staff.

Kontra: Not much space between the seats for my long legs.

Pro: The crew were cooperative and the supplies were good

Kontra: The chairs were not comfortable and the toilets were so dirty

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Pro: Nothing to complaint. Excellent airline nowadays

Kontra: Why does the shorter of the two flights have more comfortable seats?

Pro: The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly.

Pro: The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+

Kontra: Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!

Pro: Everything, from booking till landing

Pro: The friendliness of the crew and the comfort of the seat + size of the screen

Kontra: Possibly more food options could of been better, only had western or Japanese option

Kontra: Leg room

Pro: Simple check in and boarding, right on time.

Pro: Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar.

Kontra: The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small..

Pro: Crew still manage to provide their excellent services instead of all of the problem related to boarding.

Kontra: There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.

Pro: Excellent and plentiful food.

Kontra: Limited storage in business class seat

Pro: GA always Great

Pro: Efficient

Kontra: Flavour of the meals

Pro: Not in the mood for this section

Kontra: Late by around one hour on a mid day Saturday flight. Had paid full price to fly at the time period and hence even mor dissatisfied with late again service.

Kontra: On arrival to Chiang Mai our bags were missing. Lady confirmed it was left in Bamgkok, very polote lady. But after the bags got dropped off, there was a notice of it being discoloured from being scraped and damaged. It also has a bad stench amell on it and am very disappointed that this happened. A glass item broke in the bag but this my problem as wasnt properly sealed but goes to show the very rough handly my luggage had. Would be in question if we use Bangkok Air if this is a typical situation. We hope something is compensated for this mishap.

Pro: almost all

Kontra: The choice of drinks and the taste of coffee

Pro: Easily upgrade to premium economy class

Kontra: Some staff lack of basic english

Pro: I got an upgrade!

Pro: All staff were so polite and respectful

Kontra: Old entertainment system

Pro: The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet.

Kontra: Selection of video entertainment could be increased and improved.

Pro: The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+

Kontra: Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!

Pro: The friendliness of the crew and the comfort of the seat + size of the screen

Kontra: Possibly more food options could of been better, only had western or Japanese option

Pro: The airplane was quite and clean and the crew were helpful

Kontra: Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal

Pro: The food the service and the staff

Pro: Seat was good and slept like a baby

Kontra: Nothing really, slept the whole way

Pro: Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition.

Kontra: Vegetarian Meal was poor.

Kontra: Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat.