Temukan Tiket Murah ke Osaka Itami

Kontra: Sin-Jkt Fish with Rice: rice was very salty

Pro: I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge

Pro: Gracious, smiling, helpful cabin crew.

Kontra: Trying to sleep in economy.

Pro: The boarding procedure from CGK T3 is pretty smooth and good!

Kontra: The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food.

Pro: Superb services!

Kontra: I don't think there's anything I didn't like during my journey

Pro: Cabin crew were very nice. Food was okay, while the legroom was good too.

Kontra: Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off.

Pro: The food was good, which I didn't expect. The crew was kind.

Kontra: Leg room

Kontra: Why does the shorter of the two flights have more comfortable seats?

Pro: So cramped. Very uncomfortable flight.

Pro: Beautifully presented and tasty Japanese food. Electronic windows.

Kontra: Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus.

Kontra: Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai.

Pro: The meals. The attention to service details. The seats are better.

Kontra: Ticket reservation follow up.

Pro: The service, food, entertainment, everything was perfect. Thanks so much

Kontra: Some crew members from Hong Kong better make more effort to improve service skills.

Kontra: Why does the shorter of the two flights have more comfortable seats?

Pro: The food was good, which I didn't expect. The crew was kind.

Kontra: Why does the shorter of the two flights have more comfortable seats?

Kontra: No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it.

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Pro: Easily upgrade to premium economy class

Kontra: Some staff lack of basic english

Pro: The meals. The attention to service details. The seats are better.

Kontra: Ticket reservation follow up.

Pro: Service and polite staff.

Kontra: Not much space between the seats for my long legs.

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Pro: even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite

Pro: Service was good

Kontra: The entertainment system was old and very backwards

Kontra: Great airline great service. Haihly recommended

Kontra: Double standard

Kontra: Jakarta Terminal 3 directions are not properly set up. Confusing

Pro: Despite a short delay fo boarding, everything's just great!

Kontra: a short delay on boarding

Pro: Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!

Kontra: Nothing to dislike.

Kontra: Meal was terrible

Pro: Very spacious and comfortable, modern plane

Pro: Everything, from booking till landing

Kontra: Leg room

Pro: The service, food, entertainment, everything was perfect. Thanks so much

Pro: Cabin crew services very friendly

Kontra: Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen

Pro: On time

Kontra: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.

Pro: Excellent and plentiful food.

Kontra: Limited storage in business class seat

Pro: Crew always polite

Kontra: Meals

Pro: I slept the whole time so I have no comments about the in flight service

Kontra: No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it.

Pro: - Crew was respectful and nice - Entertainment options were good. - Seats were good and comfortable

Kontra: - Food was too less. Being a vegetarian, I had expected good amount of food. But it was only a few ounce of food like just given to taste it. I was hungry most of the time in flight. My second meal didnt even have any bread. And Desert (icecream) was never offered to me. Seriously, if I had known this, I would have packed my own food to board the plane. - The windows should have an option to close the pane. Sun was constantly on the left window (where I was seated) for the entire journey and even after fading the window, it was on my eyes most of the time.

Kontra: Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai.

Kontra: Delayed

Pro: The boarding procedure from CGK T3 is pretty smooth and good!

Kontra: The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food.

Pro: The crew were very friendly and professional

Kontra: Plane was a bit old and Didn't have USB port to charge my phone. I always like it when I can charge my devices on board so I know I have full battery once I get off.

Pro: I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.

Kontra: The garuda business class lounge at denpasar was disappointing. Food was not fresh.

Pro: I slept the whole time so I have no comments about the in flight service

Pro: The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly.

Pro: The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay.

Kontra: I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system.

Pro: The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet.

Kontra: Selection of video entertainment could be increased and improved.

Pro: Very efficient

Kontra: Food was not good

Kontra: movie choices were poor and picture quality bad..

Pro: Food

Kontra: Sitting space

Pro: Great customer experience is what look for in any service, ANA delivers this in abundance.

Pro: I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.

Kontra: The garuda business class lounge at denpasar was disappointing. Food was not fresh.

Pro: The female air crews. Indonesian female air stewardess are simply beautiful and shapely!

Kontra: My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight.

Pro: good

Kontra: -

Pro: Crew always courteous

Kontra: Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.