Temukan Tiket Murah ke Santa Ana

Pro: even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite

Pro: Beautifully presented and tasty Japanese food. Electronic windows.

Kontra: Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus.

Pro: Service was excellent. Premium economy seats well worth the few extra $$.

Pro: Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight.

Kontra: No food offered, not even a biscuit, only very basic drink selection.

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Kontra: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Pro: The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet.

Kontra: Selection of video entertainment could be increased and improved.

Pro: All staff were so polite and respectful

Kontra: Old entertainment system

Kontra: Double standard

Kontra: Very good airline except for the fact that the staff at Narita airport.

Kontra: Some crew members from Hong Kong better make more effort to improve service skills.

Pro: The food the service and flight was great

Kontra: No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it.

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Pro: The crew were cooperative and the supplies were good

Kontra: The chairs were not comfortable and the toilets were so dirty

Kontra: Great airline great service. Haihly recommended

Kontra: Leg room

Pro: Great service.

Pro: The food was good, which I didn't expect. The crew was kind.

Pro: The friendliness of the crew and the comfort of the seat + size of the screen

Kontra: Possibly more food options could of been better, only had western or Japanese option

Pro: everything in suite class

Pro: Efficiency, good.

Pro: Crew will do anything to help

Kontra: I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland

Kontra: Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals

Pro: Service was good

Kontra: The entertainment system was old and very backwards

Pro: I slept the whole time so I have no comments about the in flight service

Pro: The lovely cabin crew

Kontra: Leg room was a bit tight due to the entertainment box, and in-flight entertainment didn't have enough of a movie and music selection.

Pro: Very attentive service, very comfortable seats on economy, good food, excellent attention to detail

Kontra: Leg room

Kontra: Very good airline except for the fact that the staff at Narita airport.

Pro: The service, food, entertainment, everything was perfect. Thanks so much

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Pro: Very spacious and comfortable, modern plane

Pro: Everything, from booking till landing

Kontra: Very good airline except for the fact that the staff at Narita airport.

Pro: The airplane was quite and clean and the crew were helpful

Kontra: Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal

Pro: Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific.

Pro: The friendliness of the crew and the comfort of the seat + size of the screen

Kontra: Possibly more food options could of been better, only had western or Japanese option

Pro: The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly.

Pro: Very attentive service, very comfortable seats on economy, good food, excellent attention to detail

Pro: Nothing to complaint. Excellent airline nowadays

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Kontra: Double standard

Kontra: Very good airline except for the fact that the staff at Narita airport.

Kontra: Leg room

Pro: The service, food, entertainment, everything was perfect. Thanks so much

Pro: Comfortable plane, good service

Pro: So cramped. Very uncomfortable flight.

Kontra: Why does the shorter of the two flights have more comfortable seats?

Pro: Comfortable plane, good service

Pro: The crew were cooperative and the supplies were good

Kontra: The chairs were not comfortable and the toilets were so dirty

Pro: The food the service and flight was great

Kontra: Double standard

Pro: Service and polite staff.

Kontra: Not much space between the seats for my long legs.

Pro: I slept the whole time so I have no comments about the in flight service

Kontra: Leg room

Pro: Service was excellent. Premium economy seats well worth the few extra $$.

Pro: even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite

Pro: It was very good no prO lens at all:)

Pro: Easily upgrade to premium economy class

Kontra: Some staff lack of basic english