Temukan Tiket Murah ke Tokyo Haneda

Pro: The staff was helpful

Kontra: The flight was cramped up and not clean

Pro: I like food ,drinks,and staff

Kontra: What i didnt like was our baggage left with no keys, they all broke both keys we put in our check in baggage,just make us so dissapointing!!!

Pro: It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great.

Kontra: Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again.

Kontra: No entertainment

Kontra: Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful.

Pro: The crew were very friendly and professional

Kontra: Plane was a bit old and Didn't have USB port to charge my phone. I always like it when I can charge my devices on board so I know I have full battery once I get off.

Pro: I loved the food and the headrest bit.

Kontra: nothing really!

Pro: It was a direct flight. The greeting crew member at boarding was nice.

Kontra: The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.

Pro: It was cheap but I would not do it again

Kontra: I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle

Pro: Friendly staff

Kontra: Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines.

Kontra: MU ground service in PVG was fair during check in, it was not as polite as in HK.

Kontra: The food!

Pro: Efficient check 8n process and great on board entertainment options.

Pro: For the duration of 5.5hours, 1 main meal and 1 snack were served. Prompt drinks and meal service

Kontra: No personal inflight entertainment. Only a few screens from the ceiling, with poor viewing angles.

Pro: Kind and professional service.

Kontra: Food I like to have was run out so I had to eat whatever available.

Pro: 한식 기내식이 좋음

Kontra: 낡은 기체, 엔터테이먼트 종류가 다양하지 않음

Pro: Services

Kontra: No, all good

Pro: - Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time.

Pro: Friendly service and food pretty good. Great price for value.

Kontra: Seating was changed even though i prebooked.

Kontra: It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!

Pro: Crew were pleasant and attentive and found was simple but OK, with a choice.

Kontra: Legroom appalling. For anyone 6ft Plus it was a struggle and uncomfortable for the 3hr flight. Holding for 25 minutes after landing until parking spot became available didn’t help.

Pro: Fluid check in and on time departure. Pleasant staff

Kontra: N/A

Pro: Just an average airline nothing special

Kontra: I was 2.5 kg over my carry on and they charged me 100 dollars no other option was given they told me I would throw things away to save money

Pro: Clean and new airplane. Good screen Nice staff good space between the seats

Kontra: Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!

Kontra: Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it.

Pro: Food wasn't too bad, stewards were pleasant but had to wait ages for water. Like the 2 4 2 layout so we didn't have to disturb anyone for "comfort" breaks.

Kontra: Checking in, a few kg overweight, they made us put the excess into our hand baggage, it meant opening our 4 cases, actually moving things which weighs less than half a kg, complete waste of time, over half an hour. Complete waste of time as it's on the same plane FFS. Entertainment via iPads, poor selection of films.

Pro: Getting off the flight.

Kontra: More often than not, Philippine Airlines has been our airline of choice because we found their rates to be fair and flights direct and easy. Despite the fact that the PAL terminal was pretty poor, and the food on board was never really decent, we remained loyal to PAL for quite a few years. On our way back to Melbourne from Manila on June 17, Saturday, Colin, Hendrix and I were awaiting boarding at gate 10 for flight PR 209. Having flown with PAL from Melbourne to Manila (as well as with another airline from Manila to Manchester and back), we understood that the usual procedure was to allow passengers with infants to board first. Due to the lack of order (there were no clear queues in sight), Colin decided to ask 3 different PAL personnel if there was, indeed, a priority queue for people travelling with infants. ALL THREE PERSONNEL ASSURED US THAT THEY WERE NOT YET BOARDING AND THAT WE WOULD BE CALLED UPON PRIOR TO THEM LETTING ANYONE ELSE ON THE PLANE. 2 minutes later, a PAL personnel appears with signage that reads certain row numbers and begins to call out to ALL PASSENGERS FOR BOARDING. Colin swiftly rushes to the front (me and baby in tow) and demands an explanation as to why we were told one thing but are watching them act upon something completely different. I wish I was joking when I tell you that the personnel just stared blankly at us and then carried on checking boarding passes. No apologies, no explanation offered. As soon as we boarded, Colin turned to the first flight steward he saw and asked for a complaint form and told this could ONLY be done online, to which Colin requested we be given the email/web address upon take off. The seats assigned to us were on the right most side of the aircraft, a window and a middle seat. As Colin was placing our bags in the overhead compartment, the steward called to Colin from across the aisle (past the 3 seats in the middle of the plane) to introduce the purser, Jolly Bello. Please note this was happening while people were also trying to get past and get to their seats -and Mr. bello called out across the aisle, "I heard you have a complaint??" to which Colin, baffled, replied "yes do you want to come over here so we aren’t shouting over these people?". Colin yet again told this purser what the complaint was about and was asked (verbatim) "so would you like to make a complaint against THEM?" Would the correct protocol not be to 1. Apologise for any confusion, miscommunication or poor service, 2. Take some responsibility and acknowledge the complaint and 3. Maybe come approach us AFTER TAKE OFF and not while everyone is trying to board the plane? We are no longer choosing Philippine Airlines.

Pro: No direct contact details to change flight

Kontra: Terrible customer service

Pro: I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people.

Kontra: Entertainment system and seats are old.

Pro: Speedy boarding, early arrival and generally comfortable flight.

Kontra: The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy.

Pro: Great crew

Kontra: The plane developed a fault 1h out so we had to fly around for half an hour dumping fuel before returning to Bangkok where we were kept in a transit lounge till a replacement aircraft was found. Missed my connections too

Pro: Professional staff and good food

Kontra: Landing was a little bumpy

Pro: Yes the SQ802 and sQ807 was excellent

Kontra: Returning flight food short be better SQ807

Pro: Service was great on both sectors

Kontra: Premium economy seat is still not comfortable enough in comparison with economy.

Pro: Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep

Kontra: Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours

Pro: Everyrhing

Kontra: Everything was fine.

Pro: Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane

Kontra: Nothing, it was all good!

Pro: Easily upgrade to premium economy class

Kontra: Some staff lack of basic english

Kontra: Some crew members from Hong Kong better make more effort to improve service skills.

Pro: The lovely cabin crew

Kontra: Leg room was a bit tight due to the entertainment box, and in-flight entertainment didn't have enough of a movie and music selection.

Pro: Was quite nice for a two hour flight. They gave us a free meal again.

Kontra: Nothing I didn't like.

Pro: Crew were polite on boarding, and throughout flight when seen then

Kontra: Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down

Pro: Food is good

Pro: Staff. Entertainment.

Kontra: Food was average. Space small. But economy always is.

Pro: On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv.

Kontra: Slightly limited entertainment . Mabuhay lounge at Manila's average.

Pro: Boarding formalities were smooth and flight departed in schedule. Crew were attentive and friendly. All in all, a pleasant flight.

Pro: Comfortable seats , clean modern aircraft .

Kontra: The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking

Kontra: Flight was delayed

Pro: Customer service, food, seats

Kontra: N/A

Pro: Average flight

Kontra: Seats on this aircraft have very upright seats. Not very comfy

Pro: Yes the SQ802 and sQ807 was excellent

Kontra: Returning flight food short be better SQ807

Pro: I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again.

Kontra: There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy.

Pro: Conformt ,enjoy and on time

Pro: Nothing

Kontra: The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs..

Pro: Food and drink good and staff served any time when asked no payment needed for alcoholic drinks

Kontra: Nothing

Kontra: terrible food - poor choice of inflight entertainment - crew constantly on the pa

Kontra: The plane was delayed about 30 minutes. They should improve this.

Pro: Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner.

Kontra: More in flight movies

Pro: Thai are so dependable and such lovely service. Nothing is too much.

Kontra: N/A

Kontra: Super delayed.