Cari Tiket Murah dari Jakarta Soekarno-Hatta Intl ke San Francisco (CGK - SFO)

The flight attendants were pleasant

The food was horrible and not really a choice. The children's meals should be more simple like fruit and chicken and fish without sauces

Getting off the flight.

More often than not, Philippine Airlines has been our airline of choice because we found their rates to be fair and flights direct and easy. Despite the fact that the PAL terminal was pretty poor, and the food on board was never really decent, we remained loyal to PAL for quite a few years. On our way back to Melbourne from Manila on June 17, Saturday, Colin, Hendrix and I were awaiting boarding at gate 10 for flight PR 209. Having flown with PAL from Melbourne to Manila (as well as with another airline from Manila to Manchester and back), we understood that the usual procedure was to allow passengers with infants to board first. Due to the lack of order (there were no clear queues in sight), Colin decided to ask 3 different PAL personnel if there was, indeed, a priority queue for people travelling with infants. ALL THREE PERSONNEL ASSURED US THAT THEY WERE NOT YET BOARDING AND THAT WE WOULD BE CALLED UPON PRIOR TO THEM LETTING ANYONE ELSE ON THE PLANE. 2 minutes later, a PAL personnel appears with signage that reads certain row numbers and begins to call out to ALL PASSENGERS FOR BOARDING. Colin swiftly rushes to the front (me and baby in tow) and demands an explanation as to why we were told one thing but are watching them act upon something completely different. I wish I was joking when I tell you that the personnel just stared blankly at us and then carried on checking boarding passes. No apologies, no explanation offered. As soon as we boarded, Colin turned to the first flight steward he saw and asked for a complaint form and told this could ONLY be done online, to which Colin requested we be given the email/web address upon take off. The seats assigned to us were on the right most side of the aircraft, a window and a middle seat. As Colin was placing our bags in the overhead compartment, the steward called to Colin from across the aisle (past the 3 seats in the middle of the plane) to introduce the purser, Jolly Bello. Please note this was happening while people were also trying to get past and get to their seats -and Mr. bello called out across the aisle, "I heard you have a complaint??" to which Colin, baffled, replied "yes do you want to come over here so we aren’t shouting over these people?". Colin yet again told this purser what the complaint was about and was asked (verbatim) "so would you like to make a complaint against THEM?" Would the correct protocol not be to 1. Apologise for any confusion, miscommunication or poor service, 2. Take some responsibility and acknowledge the complaint and 3. Maybe come approach us AFTER TAKE OFF and not while everyone is trying to board the plane? We are no longer choosing Philippine Airlines.

got lucky and no one sat next to me. Boarding was fast

No Entertainment module, have to pay for Wifi

Frienly service

Small seatsi big man

I have been customer of this company for one year. The service is heart-warming. Thank you.

If there is anything I can complain, neither zhajiangmian nor xuecai appeals to my taste.

One member of cabin staff made me a cup of black coffee.

Massive Delays due to storms. Very real possibility of missed connections. Infrequent updates. Boarded us in Guangzhou and left us on the plane for about 4 hours before even taxiing. Dreadful coffee.

Kidness

Completely crowded, no socks, no eye masks, no ear plugs

It was emty

No commoditys, choice of films

Ditto

Ditto..........

Not allowed to use cell phone or any electronic equipment even in flight mode

Plane delayed due to weather conditions. This seemed unnecessary as when we did fly the weather was fine. Meant I missed a connection and was put up in a three star hotel for 24 hours. Also had delay and the previous flight. Unimpressed.

Pesawatnya on schedule, awaknya ramah, makanannyabenak dan variasi hiburan sangat memadai dan kita tinggal pilih yg kita sukai

Sejauh ini tidak ada

Seats were fairly comfortable and there was lots of space. Good Inflight entertainment though movie choices were more limited compared to some other carriers.

Not leaving or arriving on time.

Nice airplane! Loved the movie selections and the meals. Exceptional service!

The service is good!!!

It was OK

Flight was late 30 minutes.

Plane delayed due to weather conditions. This seemed unnecessary as when we did fly the weather was fine. Meant I missed a connection and was put up in a three star hotel for 24 hours. Also had delay and the previous flight. Unimpressed.

It was emty

No commoditys, choice of films

I have been customer of this company for one year. The service is heart-warming. Thank you.

If there is anything I can complain, neither zhajiangmian nor xuecai appeals to my taste.

Flight attendants very kind

Only pillows and blankets , no eye masks , no socks, The choice of films