Cari Tiket Murah dari Malaysia ke Jakarta

Nothing

No communication of baggage fees - desperate service

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

Staff.

Getting off

No entertainment at all, sat on the back row the toilet smelt pretty bad and I had very little leg room, when the guy in front reclined his chair I had to stand up. Prices for food and drink were pretty good.

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases

The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight.

Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed.

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.

You can check-in luggage for free. Not like Airasia

Delays, of course.

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Late flight, not enough announcements

Being updated of the status of flight periodically

Airport was crowded. As many other flights were delayed too.

Staff.

Nothing

No communication of baggage fees - desperate service

The crew were very pleasant... they were efficient and organised, modern, smart and 'on it' when necessary. I didn't eat as flights were short... no entertainment although they do have Rokki wifi to watch stuff on phones and tablets... I didn't bother though. Boarding was slick... time lost due to late departure was largely recovered in flight... Aircraft was clean and comfortable. Will definitely use as my airline of choice when travelling in the area...

Too hot - needed cooler air

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

Nothing

No communication of baggage fees - desperate service

No a ala carte food available due to insufficient staff, no towel for shower and i need to use my own towel and carry the wet towel on the way back to Singapore, no hot water for shower, staff sitting down there to chit chat and a cleaner was preparing my lousy latte. Worst Plaza Premium Lounge experience!

Nothing

No communication of baggage fees - desperate service

Great boarding arrangement for back seat passengers to board first and follow up with front seat passengers.

Cabin crew totally forget their priority task which is to Ensure the comfort of passenger. Instead everyone is so focus on retail as well as F&B add on sales.

Staff.

The crew were very pleasant... they were efficient and organised, modern, smart and 'on it' when necessary. I didn't eat as flights were short... no entertainment although they do have Rokki wifi to watch stuff on phones and tablets... I didn't bother though. Boarding was slick... time lost due to late departure was largely recovered in flight... Aircraft was clean and comfortable. Will definitely use as my airline of choice when travelling in the area...

Too hot - needed cooler air

Being updated of the status of flight periodically

Airport was crowded. As many other flights were delayed too.

Late flight, not enough announcements

More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation