Cari Tiket Murah dari Warsawa ke Jakarta Soekarno-Hatta Intl

Kontra: "Didn’t even take off!"

Kontra: "My flight got canceled but nobody responded from flyus.com"

Kontra: "Not a lot other than better choice of movies and music. Super airline as always"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Kontra: "coffee is to strong and to many spicy foods"

Pro: "Nothing to like on that flight."
Kontra: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Kontra: "they cancelled by booking just before hour depature.."

Pro: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Kontra: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pro: "Great staff, great comfort. Great airline!"
Kontra: "The boarding system is somewhat confusing with 5 different zonings."

Pro: "Nothing"
Kontra: "Food was terrible. It’s worse among the airlines."

Pro: "Crew was exceptional. QSuite very comfortable."

Pro: "Very efficient and comfortable flight."
Kontra: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pro: "Plenty legroom with Qatar. Food good."
Kontra: "Everything good as usual"

Pro: "The crew was absolutely amazing"
Kontra: "More movies on the system"

Pro: "Everything"
Kontra: "Nothing"

Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Kontra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Pro: "Good service/Crew food quality and choice good."
Kontra: "Need more choice of British TV Programmes rather than American"

Pro: "The service was excellent & food satisfying."
Kontra: "The liquor variety could be better."

Pro: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Kontra: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Pro: "Very polite and friendly crew. Very helpful."
Kontra: "Did not have the duty free item I wanted in stock"

Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."

Pro: "Food crew and entertainment were all good thanks"
Kontra: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Pro: "Never spending too long waiting for anything."
Kontra: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Kontra: "Bad app don’t trust"

Kontra: "Wrost app I don’t advise any one use it cause"

Pro: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Pro: "Good leg room. Food was best airline food I've ever had....... By far"
Kontra: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Kontra: "going with RJ in the first leg"

Pro: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Kontra: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pro: "Food, seat OK, crew excellent"
Kontra: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Pro: "Short flight, seat pitch OK and food adequate. Good crew."
Kontra: "Bus boarding always chaotic"

Pro: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Kontra: "More veriaty on music would be good"

Kontra: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Pro: "Qatar airways is the best in middle East"

Pro: "Enterment"
Kontra: "Crew nice alway take care customer"

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Kontra: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Kontra: "Norhing really"

Pro: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Kontra: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Pro: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Kontra: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Pro: "Flawless boarding, service, food."
Kontra: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Pro: "Good service, plenty of entertainment options, modern aircraft."

Pro: "Generally ok but not as good as other Middle East carriers"
Kontra: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Pro: "Generally ok but not as good as other Middle East carriers"
Kontra: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Pro: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Kontra: "Could have a bit more choice of movies but wasn't bad"

Kontra: "Crowded flight, late departure."

Pro: "Crew Boarding"
Kontra: "Food Not so comfy"

Pro: "Short flight to LCA from DOH. Efficient staff"
Kontra: "Old A320 plane, no seat back entertainment, seating looking old Plastic food , very poor. Same thing happened to me last year, still no improvement on this flight sector. Definitely not 5 Star service that Qatar constantly advertises."

Kontra: "why did they take my blanket and headphones 1 hour before we land?"

Pro: "I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly."

Pro: "Leg room is spacious."
Kontra: "Overall good.."

Kontra: "Services of crew very poor specially onboard services in business class"

Pro: "Great customer service, great and always smiling crew, wonderful flight"
Kontra: "the food options need to be more. an option with steamed rice should always be available"

Pro: "Very pleasant and helpful"
Kontra: "All good"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "The seat was comfortable, the crew was nice for the most part."
Kontra: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"

Pro: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Kontra: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Kontra: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Pro: "Fast and easy"

Kontra: "Nothing"

Kontra: "Not much food to eat."

Pro: "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
Kontra: "Ground staff in India gave me wrong info about baggage."

Pro: "Legroom and seats Entertainment"
Kontra: "Slow service Sparing on refreshments"

Pro: "Service"
Kontra: "Nothing"

Pro: "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
Kontra: "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."

Pro: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Kontra: "Screaming kids for whole 14 hours!"

Kontra: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"

Pro: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Kontra: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Kontra: "Seats are uncomfortable and crew uninterested"

Pro: "Lots of selection in movies"
Kontra: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."

Pro: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Kontra: "Honestly, nothing. I was beyond impressed."

Pro: "The boarding was quick."
Kontra: "Attitude of crew Terrible food Outdated entertainment"

Kontra: "Nothing i"

Pro: "Good as usual"
Kontra: "Nothing I can think of"

Pro: "Good everything"
Kontra: "Nothing"

Pro: "Punctual on Time. Clean Cabin. Nice Crew"
Kontra: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."

Pro: "Hard to fault Emirates business class flights, flight was comfortable and smooth and crew attentive"
Kontra: "Would love Emirates to fly the A380 from Glasgow but know its not possible with our small runway, maybe worth investing in though as always a busy flight both segments"

Pro: "good flight"
Kontra: "Woke me up for breakfast"

Pro: "Good leg-room."
Kontra: "Crew do not seem to be attentive."

Kontra: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."

Pro: "Didn’t get this flight as we were so delayed."

Pro: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Kontra: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."

Pro: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Pro: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Kontra: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."

Pro: "night flight but well able to sleep on this flight"

Pro: "The seats are relatively good on the newer A380s. The film selection was good."
Kontra: "The meal was poor."

Pro: "Entertainment"

Pro: "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
Kontra: "The fact that my next flight is going to be economy"

Pro: "Staff on board was very nice and attentive. Much nicer than the crew on my outbound flight"
Kontra: "Trash was not picked up frequently enough. By the end of the flight the plane was a pig sty. Also there was no toilet paper in the bathroom at the deprting airport"

Pro: "The entertainment system was really good..."
Kontra: "The food was poor compared to other airlines...IE British airlines void us great"

Pro: "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
Kontra: "None"

Pro: "The in flight entertainment is as good as ever."
Kontra: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

Pro: "food wifi"
Kontra: "the airplane was filthy and old the touch screen was malfunctioning"

Kontra: "Seat a little uncomfortable even with mattress. Food not great."

Pro: "So easy to check in and tranfer at Dubai"
Kontra: "Quite difficult at times to manage the film options on screen"

Kontra: "I would definitely have vegetarian food. 30% of population is vegetarian"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Kontra: "Crew could have been more pleasant"

Pro: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Kontra: "In-flight entertainment films were a bit limited"

Pro: "Entertainment and food are always reliably good on Turkish."
Kontra: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Pro: "Everything went well"

Pro: "The food and the entertainment"
Kontra: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Pro: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Kontra: "There was nothing really to dislike here."

Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing!"

Pro: "All."
Kontra: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Pro: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Kontra: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"

Pro: "Food is really decent in economy. Good portions and variety."
Kontra: "Leg room seems tight compared to other airlines."

Pro: "Good crew. Clean"
Kontra: "A little late"

Pro: "Food as per.always was.great and choice of entertainment also good."
Kontra: "Bording was delayed because of inbound flight delays."

Pro: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Pro: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Kontra: "Business class gets only one small lavatory."

Pro: "Turkish do a good job of giving you a good service for your money."
Kontra: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Kontra: "My bag was lost"

Pro: "Professional nice food"

Pro: "Entertainment options good"

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Kontra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Kontra: "Need More premier economy seats"

Kontra: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Pro: "Inflight service was good."
Kontra: "Seat was a little uncomfy"

Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Kontra: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Pro: "The food was quite good"
Kontra: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Kontra: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Pro: "Well looked after from start to finish!"
Kontra: "Nothing!"

Pro: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Kontra: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Kontra: "Nothing"

Pro: "Everything was fine on this flight."
Kontra: "Everything was fine on this flight."

Pro: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Pro: "Everything was well taken care of."
Kontra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Pro: "Excellent customer service, crew always helpful and glad to please."
Kontra: "Atatürk airport link too confusing and decreased my flight experience"

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "Very friendly and willing crew."
Kontra: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pro: "Comfort"
Kontra: "They lost one of our bags."

Pro: "I was upgraded to buisnes class :)"
Kontra: "Every thing was ok"

Pro: "The boarding was fast and smooth"
Kontra: "The food"

Pro: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Kontra: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."

Pro: "Our flight was cancelled and they gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Kontra: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Pro: "Boarding was orderly"
Kontra: "No entertainment"

Pro: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Kontra: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"

Pro: "Friendly comfortable service."
Kontra: "Boarding could be a bit more orderly."

Pro: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"

Pro: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Kontra: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Kontra: "It's KLM. What else do you need to know."

Pro: "Pleasant crew. Appropriate and efficiently served snack."
Kontra: "Boarding and disembarkation were slow."

Pro: "Staff were professional and polite."
Kontra: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pro: "Everything works and quick to get to destination."

Pro: "Flight arrived on time"
Kontra: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Kontra: "Travelled business class and was ace experience"

Pro: "Crew was helpful and food was very good"
Kontra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Pro: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Kontra: "Doesn't"

Pro: "Pleasant flight"
Kontra: "We were delayed & missed our connection"

Kontra: "Late departure. Rush to connect."

Kontra: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pro: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Kontra: "The earphones could have worked!"

Kontra: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pro: "All good"

Pro: "Good"
Kontra: "Nothing"

Pro: "Best airline in the business quick efficient and outstanding service What else can you say"

Kontra: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Pro: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Kontra: "Nothing"

Pro: "Friendly hostesses"
Kontra: "Flight was delayed 3 hours"

Pro: "Very pleasant, professional crew"
Kontra: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Pro: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Kontra: "Not happy to pay extra money for my case"

Kontra: "Nothing special"

Pro: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pro: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pro: "Good flight, very attentive crew."

Pro: "Good flight, arriving well on time."

Pro: "Food and staff behaviour"
Kontra: "Entertainment"

Pro: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Kontra: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Pro: "Fabulous trip with friendly, helpful staff"
Kontra: "Nothing"

Pro: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Kontra: "Nothing"

Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pro: "Seats were comfortable"
Kontra: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Pro: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Kontra: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pro: "Very friendly crew"

Pro: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Kontra: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pro: "Everything. A truly faultless experience!"
Kontra: "Nothing"

Kontra: "Dutch sub titels would be nice."

Kontra: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pro: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Kontra: "Flight was delayed due to weather in Amsterdam area"

Pro: "The supplied pack of toothpaste/toothbrush"

Pro: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Pro: "Short-hop flight, fit for purpose."

Pro: "Easy boarding, plenty of room"

Pro: "Usual professional and friendly service from my airline of choice for most destinations."
Kontra: "Nothing"

Kontra: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pro: "The crew were pleasant"

Kontra: "Long stop over at Schiphol. Too Long!!!!"

Pro: "No chargers or tv on planes"
Kontra: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pro: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Kontra: "As above"

Kontra: "Nothing, one of my best flights ever."

Pro: "It was OK experience. Nothing special."
Kontra: "I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive."

Pro: "Short flight"

Pro: "All was good and on time"
Kontra: "Just be good, they could still offer free drinks or water to passengers"

Pro: "It was overall officient, basically on time and comfortable"
Kontra: "Getting off the ground took quite a while even though we arrived basically on time"

Pro: "My last answer should have mentioned that the airline I referred to was Loganair not British Airways. Coffee and a Tunnocks biscuit at no charge"

Pro: "Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)"
Kontra: "Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now."

Pro: "Friendly crew"
Kontra: "Sears very uncomfortable flight was running 45 minutes late when it landed in Palma and due to a glitch couldn’t check-in on line"

Pro: "Arriving before the schedule"

Pro: "Staff were nice a friendly"

Kontra: "Better business class seats"

Kontra: "Very delayed - both on takeoff and on landing"

Pro: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Kontra: "The beverages thing above."

Pro: "Not enough information"
Kontra: "The flight times went explained properly very missleading"

Pro: "Good organisation and timing"
Kontra: "Seat not too comfotable . Services could be better"

Pro: "I only like the voucher idea but still doesn't cover up all the other things ."
Kontra: "I didn't like that it delayed my plans and it was unexpected and they did not inform us until I go to the airport , for 30 minutes in the air we had to wait 6 hours"

Pro: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Kontra: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."

Pro: "Everything from check in to arrival was first class"
Kontra: "The only thing I had a problem with was baggage claim, we had priority stickers on our bags but it made no difference, bags were very slow to arrive"

Pro: "Good food, friendly cabin crew, prompt boarding and arrived on time."
Kontra: "Narrow seats, not enough leg room"

Pro: "City airport is very convenient from East London. Flight is only 40 minutes"

Pro: "Quick flight"
Kontra: "Inflight meals and entertainment seat pitch"

Pro: "Not much"
Kontra: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"

Pro: "The food, the wine"

Kontra: "It was a two hour flight, we did not get the opportunity to buy a drink and food until an hour and forty minutes into the flight. This is not acceptable."

Kontra: "Used to be good when you got food and drink"

Pro: "Nothing"
Kontra: "Not only do you now have to buy food and drink, by the back of the plane they’ve always run out (our flight was not even particularly full). Flight was delayed an hour - I’ve taken 4 BA flights in the last 5 days and every one has been delayed by at least one hour. No longer worth the price."

Pro: "Leg room was decent enough."
Kontra: "I’m stuck on a plane for hours. Don’t abuse this by trying to charge me for food and drinks. Especially when I can’t bring my own drinks unless bought at extortionate airport prices."

Pro: "Check in staff and Crew are brilliant. Always pleasant, friendly and helpful. Some aircraft are a little ‘tired’ and a few things don’t quite work as they should. For example my wife’s headphone socket was broken, and therefore no in flight entertainment. But we managed. It was reported to the crew and they immediately set about recording it for attention at next maintenance and changed our seats, so no complaints there. A few of the entertainment screens are scratched, and the controls faulty. But still usable with a little perseverance."
Kontra: "Seat row spacing too close. There is little point of a reclining seat because using it greatly inconveniences the passenger behind."

Pro: "Par from below the flight was great as always"
Kontra: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"

Pro: "Short flight - it was fine"
Kontra: "All fine for short flight"

Pro: "Clean efficient on time Nice staff"

Kontra: "always late"

Pro: "I did not order food I liked the new safety Videos"

Kontra: "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"

Pro: "Good service ...very convenient... reliability..... but please pleaes start using new aircraft’s I have been flying Ba 118 to London for 12 years ..... I need to update your aircraft’s .... when I do Lhr - NYE the aircraft’s are much better.... all my business friends have now shifted to Emirates because of the service and aircraft’s..... I keep flying BA because of the convenience of the direct flight and loyalty I have for the airline..... but we deserve better aircraft’s....."

Pro: "Always 5 stars to the crew and reliability."
Kontra: "Seats are not so comfortable or that much leg room in economy. Asian airlines do much better n seat comfort. The entertainment system on this 777 is old and unreliable. Poor viewing aspect and screen resolution. On a 13 hour flight the passengers deserve more for their money."

Pro: "Nothing"
Kontra: "Not even a bottle of water included in our two £239 returns to Pisa. We could have saved £150 each and flown Ryanair for this level of service. The only difference is that BA don't sell scratch cards(yet!)"

Pro: "Excellent flight. Staff very helpful and professional."

Pro: "The crew were very friendly, and the flight was smooth and on time."
Kontra: "Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!"

Pro: "The Aer Lingus staff are brilliant!"
Kontra: "Nothing to report"

Pro: "It wasn’t unpleasant"
Kontra: "M&S should be ashamed to put their name to this dreadful selection of food. EasyJet has a more varied selection for gluten intolerance. The boarding experience could not be more anachronistic - every gem and precious metal under the sun is given priority (emerald card??) and it is just about left unsaid that the final people allowed to board are the Plebs. What a dispiriting experience and one I now have to repeat after the demise of Monarch, who were so much better."

Pro: "Not much, crew were pleasant though and the flight on time."
Kontra: "It was like being on a really cheap budget airline, but paying expensive prices. Food only for sale with a British credit or debit card, won't take cash,no menu cards, and even if I'd wanted to get food, no gluten free options, which is not a lifestyle choice for me, but a necessity.Scruffy dog-eared magazines in the seat pocket. Not even an offer of tea or coffee. Check-in online would not allow me to change my seat, although it told me I could. I fly a lot, but tend to avoid BA now if I can, and this flight just confirmed that preference."

Pro: "On time, smooth and comfortable flight. Crew very helpful"
Kontra: "There wasn’t much not to like about this flight. All very good. But so short no entertainment really possible"

Pro: "Plenty of choice on the inflight video. Paid extra for better seats, which allowed for some sleep during the overnight flight."
Kontra: "Flight was delayed due to poor weather at Heathrow, nothing can be done about that, but it meant that we did not take off until after 22:00. Drinks were served almost immediately but it was close to 23:30 before a meal was served and 00:30 before this was cleared away. Lights were then dimmed but at 05:00 breakfast was served. A cottage cheese bagel was the last thing I wanted to see and when we asked for some water, we were told that there was none available. We landed at 06:25 but then had to sit on the tarmac for 15-20 minutes as there were no vacant gates for us. (This had the effect of increasing the parking fee for the driver waiting to pick us up, as he was not aware that we were sitting on the tarmac). Please note all times are New Orleans times. Hence actual time of landing was 12:25 BST. And talking of New Orleans, I would not class this as an International Airport. It is dilapidated, inefficient and lacking facilities."

Pro: "Nothing."
Kontra: "A two hour flight and they ran out of time to serve drinks. Maybe if BA reversed their ridiculous decision to charge for drinks, it wouldn't take them so long."

Pro: "This is was actually a flight operated by Qatar Airways and my first time with them. And you know what? It was like going back in time: this was exactly what and how BA used to be even 10 years ago. Thank you, Qatar, for wonderful service!"

Pro: "The welcome drinks and hot towels (premium economy) are good. As is the drinks trolley before meals. The seats are just OK"
Kontra: "Major gripe is seat allocation we had several issues but the worst was being issued with a boarding pass and seats from London to Sydney only to have them changed to inferior seats at Singapore with the ultimatum "sit in the new seats or get off the plane". Excellent for customer relations, we won't be traveling BA again"

Pro: "Fairly clean, on time and staff were very nice."
Kontra: "No food or drink anymore! You have to pay to get a budget airline at premium prices."

Pro: "Nothing"
Kontra: "Old plane, flight attendants boardering in rude, very poor food (!), de-plane via steps to the tarmac and at least 7 coaches at Heathrow (an aged 747, so it took nearly an hour!)"

Kontra: "The old flight attendants, are entitle, rude, racist (from a flight I encountered from China to America, "One claiming Chinese are so annoying to deal with"."