Temukan tiket murah ke Lima

Pro: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Kontra: "I can't think of anything that wasn't good."

Kontra: "Not a lot other than better choice of movies and music. Super airline as always"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Kontra: "Nothing"

Pro: "Crew was exceptional. QSuite very comfortable."

Pro: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Pro: "Plenty legroom with Qatar. Food good."
Kontra: "Everything good as usual"

Pro: "The crew was absolutely amazing"
Kontra: "More movies on the system"

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "The airplane and clean"
Kontra: "The seats destination between them very small"

Pro: "Everything"
Kontra: "Nothing"

Kontra: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."

Pro: "the staff were friendly and accomplished good travel nothing was too much for them."
Kontra: "nil"

Pro: "NA"
Kontra: "NA"

Pro: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Pro: "empty seat next to me!"
Kontra: "more cramped than akld to doha"

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "Crew were very helpful and courteous"

Pro: "Very polite and friendly crew. Very helpful."
Kontra: "Did not have the duty free item I wanted in stock"

Pro: "had a whole row to myself and the food was very good"

Kontra: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pro: "crew was lovely and plane was very new"
Kontra: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Pro: "crew was excellent, very attentive"
Kontra: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Pro: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Kontra: "I enjoyed their meal and services wanted to be Oliver Twist"

Pro: "The staff are great, the food is good."
Kontra: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"

Pro: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Pro: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Kontra: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pro: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Kontra: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Kontra: "No food on board!! Staff says it got over when i have selected my food selection!!"

Pro: "Cabin crews were politie"
Kontra: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Pro: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Kontra: "Plane wasnt clean enough specially toilet."

Pro: "I took advantage of the upgrade offer, and it was well worth it."
Kontra: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."

Kontra: "- Leg Space is challenge"

Kontra: "As above"

Pro: "Good service but need to improve food quality and quantity."

Pro: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Kontra: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pro: "Everything except food"
Kontra: "Food"

Kontra: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Pro: "The staff are outstanding! Friendly, helpful and accommodating."
Kontra: "Poor choice of movies. Their 'world' movies should have subtitles"

Pro: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Kontra: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pro: "Everything"
Kontra: "Nothing"

Pro: "Nt bad"
Kontra: "Attendants were skiving at the back"

Pro: "Very kind and helping crew.. professional and helpfull"
Kontra: "I dont have anything to complain about"

Kontra: "It was canceled while am at the airport and i rebooked"

Pro: "Pleasant crew"
Kontra: "Crowded flight, late departure."

Pro: "Respect the scheduel and well organize."

Pro: "Very friendly crew and efficient check-in service. Food was lovely."
Kontra: "Multiple problems with onboard entertainment re-setting itself."

Kontra: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."

Kontra: "Only 1 meal on a six hr flight was stingy. - not even snacks. Unfriendly staff. No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."

Pro: "Pilot's landing was top noch."
Kontra: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Kontra: "Vegetarian food. 30% of people are vegetarian"

Kontra: "I would definitely have vegetarian food. 30% of population is vegetarian"

Kontra: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Kontra: "Crew could have been more pleasant"

Pro: "Flight arrived on time."
Kontra: "Boarding was unnecessarily chaotic."

Pro: "We arrived in Athens eventually"
Kontra: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Pro: "check in..Gatwick S."
Kontra: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pro: "As above"

Kontra: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Kontra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "I love the food❤️"
Kontra: "2 hours delayed"

Pro: "The service was excellent, staff helpful and understanding."
Kontra: "No business class priority boarding, no assistance available with transfer."

Pro: "Leg room was OK"
Kontra: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Pro: "All."
Kontra: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Pro: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Pro: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pro: "Food is really decent in economy. Good portions and variety."
Kontra: "Leg room seems tight compared to other airlines."

Pro: "Crew and flight itself was great."
Kontra: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "Largely pain free experience"

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Kontra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Pro: "Food"

Pro: "Nothing much to shout about this flight. It got there safely?"
Kontra: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Pro: "Fantastic journey no problems at all thanks kayak....."

Pro: "Inflight service was good."
Kontra: "Seat was a little uncomfy"

Pro: "Plane clean, newish. Went up, took us there, landed."
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Kontra: "Timing"

Pro: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Kontra: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Kontra: "My entertainment set didn't work"

Kontra: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Pro: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Kontra: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Pro: "Generally better than other European airlines particularly BA and better priced"
Kontra: "Work to do on consistency with crew"

Pro: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pro: "Overall it was ok. I enjoyed the leg space."
Kontra: "I suppose it's just a matter of different manners"

Pro: "All is good"

Pro: "their services in the plain and they are very discipline as well"
Kontra: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Pro: "Large screens, reusable dishes + silverware"
Kontra: "Plane was old, felt more squished and the seats did not decline. Also very note."

Pro: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Kontra: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Kontra: "The flight was cancelled and I still didnt receive my refund."

Pro: "Food okay"
Kontra: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

Pro: "nothing really special"
Kontra: "Food is very Poor Seats are cramped and uncomfortable"

Pro: "Extras provided - eye mark, socks etc"
Kontra: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"

Pro: "Excellent customer service, crew always helpful and glad to please."
Kontra: "Atatürk airport link too confusing and decreased my flight experience"

Pro: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pro: "The food is great and so is the entertainment system."
Kontra: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Kontra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "Comfort"
Kontra: "They lost one of our bags."

Kontra: "It's KLM. What else do you need to know."

Pro: "Everything works and quick to get to destination."

Pro: "The crew were excellent and seats were comfy."
Kontra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pro: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Pro: "Just as I expected. And I made my last connection easily."

Kontra: "Travelled business class and was ace experience"

Pro: "Very friendly crew and on time with no problems."

Pro: "Crew was helpful and food was very good"
Kontra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Pro: "The seat was a little uncomfortable but the crew were amazing."

Pro: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Kontra: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pro: "Helpful and kind crew"
Kontra: "I wish there was WiFi"

Kontra: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pro: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Kontra: "No downsides at all"

Kontra: "Inflight was better than I expected. But needs upgrading air crafts."

Pro: "Good"
Kontra: "Nothing"

Pro: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Kontra: "There were several flight delays and gates were changes a few times."

Pro: "Everything OK"

Kontra: "Not enough leg room"

Pro: "MCR airport Mert & Greet parking was smooth and efficient."
Kontra: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pro: "Shirt flight but well catered, boarding was efficient and quick."
Kontra: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pro: "Great service"

Pro: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pro: "Good flight, very attentive crew."

Pro: "Good flight, arriving well on time."

Kontra: "You are almost always late!"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Kontra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Kontra: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pro: "Sandwich was incredibly tasty (although not much filling)"
Kontra: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Kontra: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pro: "Good information and helpfil boarding."
Kontra: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Pro: "Booked extra room seat which gave me good room for seating"

Pro: ".Very much on time with pleasant service."
Kontra: "Can nit find much fault fir a short run!"

Pro: "On time"

Pro: "Good flights. Good prices."

Pro: "Seats were comfortable"
Kontra: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Kontra: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pro: "Flight crew; legroom even in cheap seats."
Kontra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pro: "Very friendly crew"

Pro: "Very friendly and helpful personnel."

Kontra: "Dutch sub titels would be nice."

Pro: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Kontra: "Flight was delayed due to weather in Amsterdam area"

Kontra: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Kontra: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Kontra: "Nothing to be honest . All positive."

Pro: "Cabin crew very pleasant"
Kontra: "Lost our bags, little sympathy from staff"

Pro: "Timing & efficiency. Good food though only a sandwich."
Kontra: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Pro: "On time."
Kontra: "No negative"

Kontra: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Pro: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Kontra: "The seats in economy were a little too small for a 12 hour flight"

Kontra: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."

Kontra: "Boarding slow"

Pro: "The pasta meal was quite good"
Kontra: "Some more space. Individual entertainment. Air quality"

Kontra: "Gin availability"

Pro: "Nothing"
Kontra: "Everything"

Pro: "Wide choice of films on the flight, boarding was hassle free."
Kontra: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Kontra: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"

Pro: "The crew were great, entertainment was good."
Kontra: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."

Pro: "The crew skipped me for breakfast and i had to ask for food."
Kontra: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."

Pro: "Nothing"
Kontra: "The service from the check in desk to the stewardess"

Pro: "Comfortable flight. New plane"

Pro: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Kontra: "Very limited food options."

Pro: "Good legroom on economy"

Pro: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Kontra: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."

Pro: "Crew were ok Captain was informant"
Kontra: "Delay Heat on plane at 98 degrees upon boarding"

Pro: "The plane was late but from that point everything was fine."
Kontra: "Nothing"

Kontra: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Pro: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Kontra: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Pro: "I needed special assistance due to limit of mobility and I have been refused assistance twice"
Kontra: "On the top of that my luggage was damaged"

Pro: "The staff were very friendly and helpful"
Kontra: "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."

Pro: "Smooth flight, got in early."
Kontra: "Breakfast was average. Could do better"

Pro: "Good space in premium"
Kontra: "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."

Pro: "Dreamliner plane"
Kontra: "Terrible service from get go which continued when landing in Melbourne with hopeless Qantas."

Pro: "Easy checking with great Customer Care. Made my trip enjoyable. Will use again in July..."

Pro: "Not much."
Kontra: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."

Pro: "The overall service x"

Pro: "Nothing"
Kontra: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."

Pro: "Entertainment was good"
Kontra: "Flight was late, seats was small, all time something smelled so much."

Pro: "Price, new plane, interactive system"

Pro: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Kontra: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Pro: "Nothing in particular"
Kontra: "Flight attendants"

Pro: "Flight was on time."

Kontra: "Staff were so rude"

Pro: "It was on time. Crew were very good."
Kontra: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Pro: "Gate flight updates"
Kontra: "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"

Pro: "Boarding was prompt, flight attendants polite and accommodating."
Kontra: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."

Pro: "Nothing"
Kontra: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"

Pro: "smooth check in and boarding etc"
Kontra: "Wifi wasn't working so no entertainment"

Pro: "Seats were very roomy, both in with and legroom. The whole flight experience was good."
Kontra: "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."

Pro: "The entire fly, connections, food and both crews excelente. Flight on time."

Pro: "Food, OK legroom, complimentary wine & beer on a US carrier"
Kontra: "Barely functioning ancient touchscreen system"

Pro: "Free checked bag"
Kontra: "2 hour delay No food to buy or drinks"

Kontra: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Pro: "Fantastic customer service - from lounge to arrival gate. Unlike BA this airline does recognize its frequent flyers and upgrades us often to business. I fly a lot - Executive Platinum - and this makes a huge difference."
Kontra: "My connecting flight LHR to AMS was on BA and they really droped the ball compared to AA."

Kontra: "They lost 1 of 4 bags."

Pro: "- It was on time"
Kontra: "- No food although I was entitled to free snack with my status - Service was inexistant - Premium seat (front row) thanks to my One World status but no space for my legs at all - it would have been better in a normal seat"

Pro: "Check in and boarding was quick"

Kontra: "The quality of the plane was a real shock after the excellence of the others on this holiday. It was impossible to sleep which was really needed on this particular leg of our journey. I asked if there was a spare pillow because I had a bad back and needed lumbar support. Also we paid a lot extra to book our seats and I could really not see why. I assume it was for the pleasure of sitting together!"

Pro: "The professionalism of the pilots in handling the extremely rough weather during the flight"
Kontra: "The meal of a turkey sandwich on dry bread was forgettable . They are co - shared with Qantas and could learn a lot about providing a decent meal on a long expensive flight"

Pro: "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
Kontra: "The seat felt like a wooden block was strapped to my back."

Pro: "That the flight wasn't any longer than it was"
Kontra: "A bit hot n stuffy"

Pro: "Ol"
Kontra: "Oi"

Kontra: "On time departure. A comfortable seat."

Pro: "Generally flight was ok."
Kontra: "Food was not too much. Probably men was hungry, for me it did not taste good."

Pro: "great crew, easy flight"

Pro: "For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills"
Kontra: "We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'."

Pro: "the flight from JKT to Tokyo to Newark was good, entertainment was good, food was good, crew was good."
Kontra: "THE flight from Newark to Montreal was HORRIBLE! the flight was delayed and when we boarded, we were stranded on the taxiways for 2,5 hours. After 20 hours of flying, and you know your last flight was just another hour, I ended up arriving Montreal at 12.30 AM when it should've been 9 PM"

Pro: "Cabin cleanliness is below average"
Kontra: "Cabin service is average"

Pro: "Arrived early 787-9"

Pro: "1. Super friendly crew 2. Plenty of space in Economy Plus seats"
Kontra: "1. Very average food 2. Continuous problems with the entertainment system during the whole flight"

Pro: "After United lost our luggage in Houston we had to file a claim in Auckland which meant we missed our flight to Wellington. Ground crew were super helpful and got us on the next flight 30 mins later. Cabin crew were great and sorted us out with water and snacks before take off as could tell we were desperate after flying in from London via Houston."
Kontra: "-"

Kontra: "My suitcase handle was broken"

Pro: "The plane was new"
Kontra: "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."

Pro: "Not much"
Kontra: "Dirty seat, broken screen & headphone socket."

Pro: "Comfortable and efficient"
Kontra: "No vegan food options left"

Pro: "Seats and entertainment"
Kontra: "One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one"

Pro: "I liked everything was excellent"
Kontra: "There was a 10 minutes delay"

Pro: "My daughter traveled as an unaccompanied minor overseas and was taken care of reasonably well. The staff in LAX were not as friendly but then I am just glad that everything was handled for her at such a young age being taken through such a big place. My daughter said she slept very little overnight due to a rude passenger who was talking very loudly and using a phone. But over all she was happy with the in-flight entertainment and I was pleased with the amount of baggage allowed at no extra fee."
Kontra: "The staff were a bit impatient and rushed. Didn't seem to notice the actions of rude passengers."

Pro: "Very friendly cabin crew. Sufficient food, quite tasty."
Kontra: "Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre."

Pro: "TV and movie choices should be according to 2018 instead of1980. Also TV should be from running Era"

Kontra: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Pro: "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing."
Kontra: "The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner."

Kontra: "Lufthansa as an agent is a mistake! I had to deal with them prior to flying to the US. I have never ever had to deal with such bad service in my entire life. United was great though and I highly recommend them."

Pro: "The TV shows and movie collection is good."
Kontra: "Horrible food, no complimentary drinks on economy plus seats. UNITED lost my luggage again (2nd time this year)."

Pro: "easy"
Kontra: "nothinh"

Pro: "WiFi and entertainment on board the aircraft"
Kontra: "All goof"

Kontra: "Fellow passengers; too many howling kids with clueless parents"

Pro: "Not a lot of positive to say"
Kontra: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."

Pro: "The journey was smooth"
Kontra: "None"

Pro: "Very nice people working and good service."

Kontra: "Very cramped with staff who I found overbearing. Not the most pleasant experience."

Pro: "Entertainment and the crew"

Pro: "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Kontra: "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."

Pro: "Pleased with all"

Kontra: "Had anightmare will complain to united diect"

Pro: "Newark Airport is great and the flight was comfortable"

Pro: "Again could not fault staff and quality of flight services, luckily space to sleep so fantastic flight."

Pro: "overall very pleasant and relaxing food good able to sleep due to luckily extra space! very pleased"

Pro: "The crew The entertainment options The power options The drinks"
Kontra: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

Pro: "Fast time"

Pro: "Great crew."
Kontra: "Food quality could be improved upon (less sugar and carbs, more fresh vegetables/fruits)"

Kontra: "Flight was full to capacity"

Pro: "The movies were good - glad it was free and nice selection"
Kontra: "US Pre-clearance in Dublin was ridiculous. I don't know what else to say about it. They were even holding us going down the escalator to the actual screening part. It was just one crazy queue to another. Will definitely make me think about ever going through Dublin again."

Pro: "Food was good. Staff were great. Headphones not the best."

Kontra: "I got late to my next flight !! I loose my flight ."

Pro: "It was perfect flight by all means"

Pro: "Crew. Aircraft selection."

Kontra: "Ended up sitting on the tarmac for 30-40 minutes. Many people almost missed or did miss flights."

Kontra: "Ran out of the food that i wanted... settled with something that wasn't great."

Pro: "Small plane"
Kontra: "Air con too cold. Freezing inside the plane"